Month: February 2024
Five ways cybercriminals use AI to wreak havoc
It seems that each time there is a new technology advancement, criminals quickly cut to the front of the line when it comes to dreaming up new applications. That is the case with generative artificial intelligence (AI), which has been...
ChatGPT for MSP marketing: What we’ve learned one year in
ChatGPT was unveiled on November 30, 2022 – and there has been no looking back in the marketing world. I want to start by saying that artificial intelligence (AI) is nothing new in marketing. Just like Bitcoin brought cryptocurrency into...
Quantum hasn’t taken a quantum leap – yet
While artificial intelligence (AI) has been sucking all the oxygen out of the room when it comes to IT discussion and hype, another change is on the horizon. It may be just as consequential, and managed service providers (MSPs) would...
Peak performance: SASE ski adventures in Tirol, Austria
The heartbeat gets faster. One quick decision influences the next move. Thinking rapidly … you feel cold, but you may also be sweating. Actually, you can’t differentiate. This is what it may feel like when you are an IT Admin,...
Tip Tuesday: Crafting custom AI strategies for SMBs
Artificial intelligence (AI) is the most disruptive technology of our time. However, as more organizations capitalize on this technology, managed service providers (MSPs) could experience substantial growth. Small and medium businesses (SMBs) may lack the internal resources and skills to...
MSPs have an opportunity to change the cybersecurity game
For as long as anyone can remember, cybersecurity has been a game of whac-a-mole where resources are hopefully marshaled in time to thwart a threat either before damage is inflicted or, at the very least, as quickly as possible once...
Tech Time Warp: The history of Patch Tuesday
Mondays are manic, Wednesday is Hump Day, Thursdays are thirsty, and TGIF. What about poor Tuesday? Well, for the past 20 years, Tuesday has been the responsible workday, thanks to Microsoft. In this edition of Tech Time Warp, we see...
Inbound vs. outbound marketing: Which is right for your MSP?
As a small to mid-sized managed service provider (MSP) owner, you’ve probably relied heavily on word-of-mouth referrals. There’s absolutely nothing wrong with this. Word-of-mouth is the best lead generator – it shows you do great work, prospects are already excited...
Cybersecurity Threat Advisory: Active exploitation of Microsoft vulnerability
Microsoft announced that a recently disclosed security flaw had been exploited just one day after it released fixes for the vulnerability. CVE-2024-21410, an Exchange Server vulnerability, with a CVSS score of 9.8, allows threat actors to escalate privileges of the...
XDR round-up 2023: High-severity threats on the rise, peak during holidays
In 2023, Barracuda XDR, including its team of SOC analysts on 24-hour watch, cut through nearly two trillion (1,640 billion) IT events to isolate tens of thousands of potentially high-risk security threats. Security researchers have analyzed the most prevalent XDR detections...
