The importance of DLP and DRM to an MSP
As organisations struggle to come to terms with a hybrid workplace where people are working on a spectrum from full-time in the office to full-time at home, there is one area that should be top of mind for them –...
Moving from BYOD to BYOO: the opportunities for MSPs
Organisations have long struggled to manage the pivot from the use of employer-provided devices to those being sourced and purchased by the employee. The sheer diversity of devices and the lack of the means to monitor, manage, and secure them...
Security is the foundation of an MSP’s relationships with its customers
Everything’s moving along quite nicely: your customer is happy with the service you are providing, there have been no significant service interruptions, costs have remained in line with inflation, and so on. The relationship between the MSP and customer is...
The greatest show coming to town: The metaverse
Ladies and Gentlemen! Roll up, roll up for the greatest thing you will ever see! Marvel at the way you can live a new life, working from the comfort of your own home. See work as you have never seen...
The importance of online marketplaces to MSPs
The rise of the hyperscaler clouds (e.g. Amazon Web Services, Microsoft Azure, Google Cloud Platform) has changed how many organisations work. In addition to providing a basic platform for organisations to install and run their own applications, these platforms have...
MSPs can offer hosted managed desktops to customers
In my most recent post, I looked at why the use of hosted managed desktops makes sense to an organisation at a high level. In this post, I’ll drill down further as to why MSPs should be looking into offering...
Hosted desktops to the rescue
It seems that most countries, when it comes to the pandemic, have moved from a contain and manage to more of a ‘how do we live alongside the problem?’ approach. At the moment, many discussions are looking at whether employees...
Social media – an MSP’s friend or foe?
For MSPs, the power of social media cannot be underestimated. This is a double-edged sword: although social media can be a strong positive force, it is also an easy way to lose the hard-won trust of your customers in a...
Composite applications and microservices vs. hosted applications
There is a move in the MSP space to replace monolithic hosted applications with more dynamic composite applications built from a collection of microservices. While this approach provides a number of positive outcomes, it also comes with its challenges. Let’s...
Where do MSPs go next post-pandemic?
COVID-19 has had a massive impact around the globe. Businesses across the travel, tourism and hospitality sectors have been hit badly, while a few (such as those in the healthcare and government sectors) have for the most part come through...
