Clive Longbottom: Helping customers avoid their biggest threat
In talking to customers, you probably find that their biggest concern is how they can protect themselves from external malicious activity. However, many times the biggest threat to their business is the behaviour of their own employees. The troubling behaviour...
Clive Longbottom: When selling MSP services is like selling a house
I’ll start with a bold statement: being an MSP salesperson is like being a real estate agent. Hold on – don’t stop reading: there is a reason for such a statement. Any real estate agent will tell you what a...
Clive Longbottom: MSPs need to think beyond physical security
As an MSP, you probably spend a lot of time making sure that your platform is secure — using long, complex passwords and (hopefully) two-factor authentication wherever possible; specifically named superuser accounts, rather than general shared sysadmin ones; heuristic-based anti-malware...
GDPR: Surely everyone has dealt with it by now … right?
The European Union’s General Data Protection Regulation is a regulation in EU law stipulating how organisations must deal with data to ensure that individuals are protected, and that individuals can more easily determine what data an organisation holds about them. It became...
