Gary Pica

All posts by Gary Pica

Gary Pica is a pioneer in the managed services field. He is one of ChannelPro's 20 industry visionaries and MSP Mentor's most influential leaders. He has already built two top-performing MSPs. Today, Gary is the President of TruMethods, a training, peer, and accountability firm aimed at helping IT solution providers reach their full potential as MSPs and cloud providers. Gary shares the key ingredients that transformed his business and his life through his training process. Today, hundreds of IT providers around the world utilize the TruMethods business transformation framework.

Inside sales 101: ‘What do you mean there’s no script?’

Inside sales 101: ‘What do you mean there’s no script?’

We field a lot of questions about inside sales. With regard to inside sales, the top question I get asked is the following one: “Do you have an inside sales script?” Unfortunately, no, I don’t. In fact, nobody in the...

/ October 15, 2018
sales calls
Gary Pica: How to pace sales calls

Gary Pica: How to pace sales calls

Sales calls don’t have to be daunting, especially when you and your peers are struggling with the same issues. As you know, I’m always checking in with MSPs about how they’re overcoming challenges related to sales calls, and what I’ve...

/ August 22, 2018 / 2 Comments
Henry Ford
Gary Pica: What Henry Ford can teach you about service levels

Gary Pica: What Henry Ford can teach you about service levels

Henry Ford once said, “Any customer can have a car painted any color that he wants so long as it is black.” Keep this in mind when packaging your IT solutions. By not giving potential clients options, you’re reinforcing your...

/ April 11, 2018
Gary Pica: 3 best practice strategies for MSP pricing models

Gary Pica: 3 best practice strategies for MSP pricing models

Determining your managed service provider pricing can feel like “damned if you do, damned if you don’t.” Charge too much, and you’re unable to stay competitive. Charge too little, and you undercut your business, leaving you without the revenue you...

/ February 7, 2018
business plan success
Why MSPs need to create a business plan template to achieve success

Why MSPs need to create a business plan template to achieve success

Over the past five years I have coached more than 1,000 MSPs on how to increase recurring revenue and profitability. In every case, the business owner wanted their future results to be dramatically different than their current situation. This means...

/ December 13, 2017 / 1 Comment
msp superpower
Gary Pica: 4 ways to supercharge how you’re selling managed services

Gary Pica: 4 ways to supercharge how you’re selling managed services

Are you exerting a ton of effort to increase sales, yet seeing few results? MSP business owners share one goal: generate new monthly recurring revenue. While nearly every owner agrees on this goal, few achieve it. You need key metrics,...

/ November 22, 2016
grow
3 Ways to leverage your MSP processes for higher profits

3 Ways to leverage your MSP processes for higher profits

When you’re an MSP, you’re constantly struggling to differentiate yourself from the competition, close deals, and manage your IT tickets — all while increasing your profitability. Unfortunately, many MSPs are unable to set themselves apart, and they end up falling...

/ July 20, 2016
world class msp
Gary Pica: 5 Qualities of a world-class MSP

Gary Pica: 5 Qualities of a world-class MSP

As the founder and president of TruMethods, an MSP training company, I come to the table with 20+ years of lessons learned the hard way. My goal is to help you avoid the ever-expanding potholes on the road to becoming...

/ May 4, 2016
packaging and pricing strategies
Packaging and pricing strategies to generate more revenue for MSPs

Packaging and pricing strategies to generate more revenue for MSPs

As an MSP, how you package and price the service offering is critical to your success. Your packaging and pricing should define your company way and demonstrate to clients how you are different than any of your competitors. Take a...

/ January 28, 2016
IT service habits
Profitability Plateau: Breaking reactive IT service habits

Profitability Plateau: Breaking reactive IT service habits

Are your monthly recurring revenue numbers plateauing at $75,000 to $100,000 a month? Is your profitability stagnant while you struggle to increase sales? Often, this is where MSPs get stuck. You’ve nailed down your processes and made a few sales,...

/ December 2, 2015