Month: July 2023

What today’s customers expect from their MSPs

What today’s customers expect from their MSPs

For managed services providers (MSPs) to stay competitive, they must anticipate their customers’ needs. This may have been a little easier in the past because there were standard sets of services and capabilities that many clients were looking for when...

/ July 31, 2023
Tech Time Warp
Tech Time Warp: Barbie’s complicated relationship with STEM

Tech Time Warp: Barbie’s complicated relationship with STEM

In this week’s tech time warp, we’re taking a look at Barbie—yes, the iconic doll turned blockbuster movie heroine. She has had a complicated relationship with science, technology, engineering, and mathematics (STEM) would be an understatement. Teen Talk Barbie, released...

/ July 28, 2023
Partner Spotlight: Barracuda RMM takes MSP’s security offerings to the next level 

Partner Spotlight: Barracuda RMM takes MSP’s security offerings to the next level 

Drakonim, based in Swansea, United Kingdom, is a specialized service provider that caters to the needs of small-and-medium-sized businesses (SMBs), delivering exceptional internet services that are tailored to the unique requirements of its hundreds of valued customers. While supporting their...

/ July 27, 2023 / 1 Comment
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Atlassian remote code execution (RCE) bugs

Cybersecurity Threat Advisory: Atlassian remote code execution (RCE) bugs

This Cybersecurity Threat Advisory highlights RCE vulnerabilities discovered in Atlassian Confluence Data Center & Server and Bamboo. Atlassian has released patches to address these security flaws, which could potentially allow attackers to execute arbitrary code on affected systems. Barracuda MSP...

/ July 26, 2023

Cybersecurity Threat Advisory: OpenSSH vulnerability on Linux systems

In this Cybersecurity Threat Advisory, a critical security flaw in OpenSSH, CVE-2023-38408 has been discovered. This vulnerability could potentially lead to remote code execution in OpenSSH’s forwarded SSH agent, affecting Linux systems and posing a significant threat to organizations’ cybersecurity posture....

/ July 26, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Zero-day vulnerabilities found in Atera RMM

Cybersecurity Threat Advisory: Zero-day vulnerabilities found in Atera RMM

The latest Cybersecurity Threat Advisory involves two zero-day vulnerabilities that were discovered in Atera RMM Windows installers. These two vulnerabilities are deemed critical and provide privilege escalation capabilities upon a successful exploitation. Barracuda MSP recommends updating to version 1.8.4.9 to...

/ July 26, 2023
Modern enterprises cannot rely on VPNs anymore

Modern enterprises cannot rely on VPNs anymore

Is your company depending on VPNs to access documents, files, and applications remotely? Unfortunately, legacy VPN products no longer meet the security requirements of today’s global enterprise. Many employees often proactively install commercial VPNs that are not provided or sanctioned by...

/ July 26, 2023
Hybrid clouds spark need for managed platform engineering services

Hybrid clouds spark need for managed platform engineering services

The latest public cloud services market report from International Data Corp. (IDC) finds that revenue grew 23 percent year over year to reach $545.8 billion in 2022. The bulk of those revenues were generated by software-as-a-service (SaaS) platforms (45 percent),...

/ July 25, 2023
converting MSP website
Understanding the 2023 sales landscape to achieve optimal success

Understanding the 2023 sales landscape to achieve optimal success

In this 2023 sales landscape, your sales pipeline needs to grow. The sales cycle extends more than it has in the past two years. Prospects are disappearing. You’re tracking behind on critical metrics. Now you’re trying to figure out how...

/ July 24, 2023
tech time warp
Tech Time Warp: How human error leads to July 1997 email outage

Tech Time Warp: How human error leads to July 1997 email outage

This week’s Tech Time Warp looks at how, in a world that’s so utterly reliant on the internet, service outages are hardly uncommon anymore, whether they’re the result of distributed denial of service (DDoS) attacks, like that which caused Microsoft...

/ July 21, 2023