Tag: emerging technology

Optimizing cloud experiences could be the next big opportunity

Optimizing cloud experiences could be the next big opportunity

Most organizations at this point have migrated some portion of their IT environment to a cloud computing environment. However, a report published today by Unisys shows that not all those organizations know what to do once that migration is completed....

/ November 12, 2019
IT service providers should start gearing up for 5G now

IT service providers should start gearing up for 5G now

It may still be a while before 5G wireless network become pervasively available, but a report published by Infosys this week makes it clear that organizations are already starting to formulate their strategies. A global survey of 850 senior business...

/ October 24, 2019
Gartner outlines top ten technology trends for 2020

Gartner outlines top ten technology trends for 2020

The futurist Paul Saffo often reminds IT leaders that it’s important to never mistake a clear view for a short distance. At the annual Gartner IT Symposium/Xpo conference this week, the analyst firm once again identified the top ten strategy...

/ October 22, 2019
Help your clients responsibly navigate open source

Help your clients responsibly navigate open source

More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in...

/ October 15, 2019
Bots with conversational interfaces come to Managed Services

Bots with conversational interfaces come to Managed Services

Managed service providers (MSPs) should start moving now toward incorporating conversational interfaces into their customer service applications. Chat bots that rely on natural language interfaces are already employed on the Web. The next wave of these bots, however, will support...

/ October 8, 2019 / 1 Comment
MSPs need to embrace Kubernetes to drive hybrid cloud computing

MSPs need to embrace Kubernetes to drive hybrid cloud computing

Hybrid cloud computing seems to be one of those goals everyone wants to achieve, but no one is quite sure how to accomplish. Most cloud computing platforms are managed today in isolation from one another. If a managed service provider...

/ September 12, 2019
MSPs should start setting expectations for 5G wireless networking services now

MSPs should start setting expectations for 5G wireless networking services now

The time when managed service providers (MSPs) will need to sit down with customers to have a serious conversation concerning the rollout of 5G wireless networks has arrived. While there’s already a massive amount of hype surrounding 5G networks, cities...

/ July 18, 2019 / 1 Comment
Open source community flexes edge computing muscle

Open source community flexes edge computing muscle

The open source community signaled its intention to dominate edge computing during a KubeCon + CloudNative + Open Source Summit China conference this week in Shanghai. Arpit Joshipura, general manager for networking, automation, edge, and IoT at the Linux Foundation,...

/ June 27, 2019
Helping your clients navigate the new cloud native landscape

Helping your clients navigate the new cloud native landscape

I spent last week in Barcelona at KubeCon and CloudNativeCon, the Cloud Native Computing Foundation European conferences devoted to all things cloud native. The size of the show doubled since last year, as the concepts the foundation espouses have begun...

/ June 3, 2019
MSPs need to take note of AIOps momentum

MSPs need to take note of AIOps momentum

Like a lot of emerging technologies, the rise of AIOps is one of those IT trends that is about to sharply cut both ways for managed service providers (MSPs). While there’s some dispute as to where the line between automation...

/ May 2, 2019 / 1 Comment