Tag: emerging technology

MSPs and AVs
MSPs and AVs: The opportunities that lie ahead

MSPs and AVs: The opportunities that lie ahead

I recently had the opportunity to tour a factory in Youngstown, Ohio, and was mesmerized by the fleet of small self-driving trucks, or autonomous vehicles (AVs), that crisscrossed the factory floor. One of the supervisors, who had worked at the...

/ February 23, 2022
Metaverse | SmarterMSP
The greatest show coming to town: The metaverse

The greatest show coming to town: The metaverse

Ladies and Gentlemen! Roll up, roll up for the greatest thing you will ever see! Marvel at the way you can live a new life, working from the comfort of your own home. See work as you have never seen...

/ December 15, 2021
Gamification emerges as next major tool for upskilling partners

Gamification emerges as next major tool for upskilling partners

At its re:Invent conference this week, Amazon Web Services (AWS) revealed it is now employing gamification to encourage partners to improve and expand their cloud practices. AWS GameDay, now available to all AWS partners, is a collaborative learning exercise that...

/ December 2, 2021
Unified IT service delivery: Future proofing with automation

Unified IT service delivery: Future proofing with automation

COVID-19 has forced all industries to rethink how they work. Now that remote and hybrid work are the new norm, enterprises are concerned about running into technical issues that could hamper productivity. Customers expect MSPs to maintain a unified IT...

/ September 7, 2021 / 1 Comment
MSPs should prep now for arrival of Windows 11

MSPs should prep now for arrival of Windows 11

Managed service providers (MSPs) should expect to see an increase in support calls around Oct. 5th now that Microsoft has let it be known this week that it plans to start making Windows 11 available on that date. While it’s...

/ September 2, 2021
Hosted desktops to the rescue

Hosted desktops to the rescue

It seems that most countries, when it comes to the pandemic, have moved from a contain and manage to more of a ‘how do we live alongside the problem?’ approach. At the moment, many discussions are looking at whether employees...

/ August 17, 2021 / 1 Comment
Nuanced approach to cloud service consumption is emerging

Nuanced approach to cloud service consumption is emerging

Conventional wisdom holds that, in the long-term, it’s inevitable the bulk of application workloads will be running on a cloud service, typically a shared public cloud infrastructure. However, a survey of 150 global business and IT professionals published this week...

/ May 20, 2021
Digital business transformation requires data engineering heroes

Digital business transformation requires data engineering heroes

Most organizations intuitively realize that sound data management and data engineering practices are at the core of any digital business transformation practice. However, a survey of 150 IT professionals working for organizations with at least 4,000 employees published this week...

/ April 29, 2021 / 1 Comment
MSPs (and SMBs) can benefit from zero trust cybersecurity

MSPs (and SMBs) can benefit from zero trust cybersecurity

The way network security has tended to work is you have a set of people you trust like employees, who you usually let in via username and password. This approach worked great when everyone was inside the firewall, but we...

/ March 18, 2021
Reliance on open source software expands opportunities for MSPs

Reliance on open source software expands opportunities for MSPs

One of the most attractive things about open source software is that it’s free. Many IT professionals routinely download it simply because they don’t have to get approval from anybody. And quite a few IT organizations have even gone so...

/ March 11, 2021