Month: September 2023

Cold-calling
Ask an MSP Expert: Mastering cold-calling in 2023

Ask an MSP Expert: Mastering cold-calling in 2023

As a managed service provider (MSP), you are constantly looking for ways to grow your business. Many are using cold-calling, a standard sales outreach technique, to mine for more business.  However, it’s no secret that many grapple with the perceived...

/ September 27, 2023
SMBs must prioritize cybersecurity planning

SMBs must prioritize cybersecurity planning

Cybersecurity vulnerabilities connected to large businesses have received much attention recently, especially the several casinos in Las Vegas that were forced to go offline due to cyberattacks. Casinos are a vital economic engine in Nevada, but it’s not just sprawling...

/ September 27, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Apple releases patches for zero-day vulnerabilities

Cybersecurity Threat Advisory: Apple releases patches for zero-day vulnerabilities

Apple has released more security patches after three zero-day vulnerabilities were discovered in iOS, iPadOS, MacOS, WatchOS, and Safari. These vulnerabilities are actively being exploited in the wild against several frameworks and systems of Apple products, making sixteen total zero-days...

/ September 26, 2023
Empathy: The key to unlocking successful customer partnerships

Empathy: The key to unlocking successful customer partnerships

Business partnerships can be structured around several factors—shared opportunities, complementary technologies or customer bases, long-standing personal relationships, or even the sharing of mutual competitors. Trust is critical, of course, but there is another element that is also important when it...

/ September 26, 2023 / 3 Comments
Current IT monitoring approaches lead to MSP opportunity

Current IT monitoring approaches lead to MSP opportunity

As environments become more complex, the level of satisfaction with existing approaches to IT monitoring is declining. A survey of 500 IT leaders conducted by Method Research on behalf of LogicMonitor finds nearly half of respondents (46 percent) have negative...

/ September 25, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Threat actor targets government

Cybersecurity Threat Advisory: Threat actor targets government

This Cybersecurity Threat advisory discusses a Chinese threat actor known as “Earth Lusca” has been observed targeting government entities. They are using a never-before-seen Linux backdoor called SprySOCKS. Earth Lusca was first documented by Trend Micro in January 2022, detailing...

/ September 25, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Critical security patches for GitLab

Cybersecurity Threat Advisory: Critical security patches for GitLab

This Cybersecurity Threat Advisory highlights GitLab’s recent critical vulnerability, which security update have been released for. A successful exploitation can allow threat actors to mask themselves as other users during scheduled security scans while they run automated tasks (also known...

/ September 22, 2023
Tech Time Warp
Tech Time Warp: History of the first case of ransomware

Tech Time Warp: History of the first case of ransomware

In this week’s Tech Time Warp, we look at the recent cybersecurity news out of Las Vegas sounds like something from Ocean’s 11, no matter whether your taste runs to Frank Sinatra or George Clooney: two of the world’s largest...

/ September 22, 2023
Webinar: “Uplevel Your MSP Business” with Barracuda MSP

Webinar: “Uplevel Your MSP Business” with Barracuda MSP

The turbulent cyberthreat landscape has many MSPs rethinking their strategies when it comes to cybersecurity. And in turn, this affects how they uplevel their MSP businesses. So, what can you do? Well, smart MSPs, such as MJ Flood, look for...

/ September 21, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Updated Bumblebee malware loader discovered

Cybersecurity Threat Advisory: Updated Bumblebee malware loader discovered

Today’s Cybersecurity Threat advisory discusses the update to the popular Bumblebee malware loader that increases its defense evasion capabilities. The loader is commonly distributed via “.lnk” (softlink/shortcut) files attached to an email or compressed in a .zip archive attached to...

/ September 21, 2023