Kevin Williams

All posts by Kevin Williams

Kevin Williams is a journalist based in Ohio. Williams has written for a variety of publications including the Washington Post, New York Times, USA Today, Wall Street Journal, National Geographic and others. He first wrote about the online world in its nascent stages for the now defunct “Online Access” Magazine in the mid-90s.

More work-from-home pitfalls emerge

More work-from-home pitfalls emerge

As remote working has become the new normal for enterprises of all sizes there continue to be adjustments and pitfalls for both the MSP, and the workforce to navigate. Some companies have been working almost exclusively remotely for nearly a...

/ April 9, 2020
Beyond phishing: Best practices for working from home

Beyond phishing: Best practices for working from home

Millions of workers worldwide are now finding themselves employed remotely. They are trying to keep the gears of earth’s economy turning, even as the COVID-19 causes many industries to halt. Working from home has created unfamiliar terrain for many people...

/ March 24, 2020
Ask an MSP Expert: How can we protect data in a remote work environment?

Ask an MSP Expert: How can we protect data in a remote work environment?

Q: Most of our clients have sent their workers home to work remotely due to the COVID-19 epidemic. How can we keep our technicians and our client’s data safe? The spread of COVID-19 has wreaked havoc on businesses across the...

/ March 23, 2020
Churches: an overlooked MSP client base with unmet security needs

Churches: an overlooked MSP client base with unmet security needs

As the world becomes increasingly connected, and cybersecurity needs more prevalent, there may be one place your MSP is still overlooking: churches. There are over 400,000 churches in the United States. Most churches (apart from Amish ones) need some level...

/ March 19, 2020
Ask an MSP Expert: How should my MSP go about offering health insurance to my employees?

Ask an MSP Expert: How should my MSP go about offering health insurance to my employees?

Q: My MSP is rapidly growing. When should I start offering my technician and office staff health insurance and what are the best ways to start exploring my options? As an MSP, you are accustomed to answering questions about patching...

/ March 17, 2020
Fileless malware is here to stay

Fileless malware is here to stay

With the focus on coronavirus, cybersecurity professionals can’t lose sight of virtual viruses. Just as biologically based threats evolve, so do virtual ones. For years, MSPs and cybersecurity experts devised defenses to intercept suspicious attachments harboring dangerous payloads. The attacks weren’t...

/ March 12, 2020
Cybersecurity at home: The growing residential MSP market

Cybersecurity at home: The growing residential MSP market

MSPs have been dipping their big toe in the residential managed services water for years. However, the convergence of value, customer convenience, and margins still hasn’t happened on a large scale. The global managed services market size is expected to...

/ March 5, 2020
Coronavirus helps spread computer viruses

Coronavirus helps spread computer viruses

Coronavirus has sent a chill through the world economy and has spread fear beyond its origin in the Wuhan province of China. As the virus threatens to become a global pandemic, hackers and cybercriminals are using public apprehension over the...

/ February 27, 2020 / 13 Comments
Ask an MSP Expert: How can my MSP keep up with the regulatory landscape for data protection?

Ask an MSP Expert: How can my MSP keep up with the regulatory landscape for data protection?

Q: The regulatory landscape is continually changing, and I know that the price for inadvertently running afoul of a data law can be steep. What are the best ways to stay on top of the rapidly changing regulatory landscape for...

/ February 17, 2020
Threat of toll fraud emerges

Threat of toll fraud emerges

MSPs have an increasing amount of cyber turf to defend with the rapid proliferation of IoT devices and interconnected networks. Add to the mix the arsenal of weapons the bad guys have, and an MSP could be forgiven for overlooking...

/ February 13, 2020