Cities have a massive need for cybersecurity
Cities are increasingly making headlines for being crippled by ransomware and other attacks. Such vulnerability isn’t surprising, since municipalities have a growing number of attack vectors and a pool of taxpayer or insurance money that hackers find too tempting to resist....
Winterizing your IT
From a cybersecurity standpoint, cold and snow don’t make the top 10 list of concerns. Unless snowflakes and sleet pellets become WiFi-connected, winter weather poses little threat. Still, the onset of winter requires some basic preparation for MSPs. Just like...
Ask an MSP Expert: Is live chat right for your MSP?
Q: Our customers always applaud us for our quick, timely responses. Lately, we have been contemplating live chat to further accelerate our responses. After hearing various opinions from other MSPs, we are undecided on whether this is the best move...
Cybersecurity defense: Racquetball, rest, and service
I frequently talk to MSP owners or their technicians and often find them harried and stretched for time. While those descriptors could apply to scores of professions, the stakes of feeling frazzled are high for MSPs. The world of cybersecurity...
Another ‘-ish’ MSPs need to watch
When it comes to MSPs, there is one set of letters that causes indigestion: ‘-ishing.’ Phishing is the biggest headache, of course. Successful phishing expeditions have led to many network breaches in businesses large and small. Recently on Smarter MSP,...
Four areas MSPs need to consider while transitioning to 5G
For years we’ve anticipated 5G’s arrival, and as we approach 2020, you’ll be hearing about it more and more. Welcome to a world where data is transferred up to 100 times faster than current speeds. Countries like South Korea and...
MSPs and schools can be a good cybersecurity partnership
Achievement tests, rumbling school buses, and Friday night football are a few signs that the educational ecosystem is up and running again for another academic year. Schools are increasingly on the radar of hackers, who view schools as repositories of...
AI meets vishing
Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....
IoT devices are the office version of baby monitors
As the Dad to a three and six-year-old, the days of baby monitors was not that long ago. I owned a baby monitor, but I rarely used it because it also unnerved me. Baby monitors have a well-documented and inherent...
Ask an MSP Expert: How can my MSP provide security for manufacturing clients?
Q: My MSP is located in an industrialized city and an increasing amount of our clients are manufacturing facilities. What can we do to keep our manufacturing clients safe? First of all, congratulations on posing the question — this means...
