Navigating the data center capacity challenge for MSPs
A report published by JLL, a provider of commercial real estate and investment management services, reveals that co-location vacancy rates in commercial data center decreased to a record low of 2.6 percent in 2024. At the same time, consumption of...
Survey: MSPs taking on larger cloud role
A global survey of over 750 technical professionals and executive leaders finds that 60 percent are using managed service providers (MSPs) to handle some (29 percent) or more of their public cloud management, and 18 percent report they expect to...
MSP opportunity: Tackling the chronic waste of cloud resources
Two reports reveal that most organizations have made little progress in optimizing their cloud infrastructure resource consumption. This gap presents a unique opportunity for managed service providers (MSPs) to address the growing demand for expertise in this area. Insights into...
The rise of cloud marketplaces: What’s fueling the growth?
According to a 2025 Key Issues and Prediction Report from The Futurum Group, more than a third of all deals moving through cloud marketplaces now involve some type of channel partner. Alex Smith is vice president and practice lead for...
The rise of AI PCs: A new endpoint MSPs will soon encounter
Managed service providers (MSPs) in the age of artificial intelligence (AI) will soon see a different type of endpoint, known as AI PCs, on the networks they manage. AI PCs simplify the process of building AI models and running inference...
Managed services blueprint help provide peace of mind
When a customer cancels their managed services contract with a provider, it’s often due to a misunderstanding of the agreed-upon service level. Many customers make assumptions in this area, and what’s more troubling is that the contract rarely defines the...
Positive outlook for managed services spending in 2025
Selling managed services to larger enterprises is distinctly different from selling them to smaller organizations. However, tracking the amount of spending specifically allocated to managed services by larger organizations does serve as a barometer to track overall expectations. For instance,...
DeepSeek AI creates AI governance opportunity for MSPs
The launch of a lower-cost method for creating generative AI models with minimal guardrails has sparked controversy. This has highlighted the need for governance policies, which managed service providers (MSPs) will often enforce. Developed by researchers in China, the DeepSeek...
Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...
Cloud computing expertise in high demand for 2025
Despite the spike in demand for cloud computing services in 2024, consumption is expected to increase further as organizations head into 2025. This growth is mainly driven by the rise of artificial intelligence (AI) applications. A report from Synergy Research...
