
Spiceworks report finds IT labor costs likely to rise in 2018
The single biggest expense when it comes to managing IT is IT labor costs. So, when the salaries of IT professionals start to increase it has positive and negative implications for managed service providers. A 2018 IT Career Outlook survey...

Study finds mastering multi-cloud computing is difficult
A funny thing happened on the way to the cloud. IT became more difficult to manage. Most IT organizations today either already are or soon will be trying to manage multiple clouds, primarily for one of two reasons. The first...

Shift to microservices architectures based on containers is on now
Emerging technologies tend to be double-edge swords for managed services providers. They typically create new opportunities for MSPs, but often at the expense of existing revenue streams. The rise of Docker containers along with the Kubernetes orchestration platform employed to...

Reliance on external IT services shows steady gains
A global survey of 890 CIOs shows that the percentage of IT managed by external IT services providers is climbing at a slow but steady pace. Conducted by The Logicalis Group, a reseller and provider of managed IT services, the...

Standard AWS Enterprise Contract heralds wave of change for AWS partners
The coming year promises to be one of great change for managed service providers that partner with Amazon Web Services. At an AWS Global Partner Summit this week, AWS revealed that it is testing a standard Enterprise Contract that it...

Increased consumption of wider variety of cloud services bodes well for MSPs
New data from 451 Research shows the cloud computing market is on track to grow from $28.1 billion this year to $53.3 billion by 2021. That represents a 19 percent compound annual growth rate. But more importantly, the mix of...

Cloud Security Alliance publishes GDPR compliance guideline
Compliance with the European Union’s General Data Protection Rule (GDPR) is moving from a theoretical construct to an existential threat as the May 25, 2018, deadline rapidly approaches. To provide service providers and their customers some guidance on how to achieve...

ONAP promises to transform delivery of cloud and networking services
ONAP, a framework that’s being spearheaded by The Linux Foundation and promises to transform how network and cloud services are delivered, was made generally available yesterday. The Amsterdam release of the Open Network Automation Platform (ONAP) combines software-defined networking (SDN)...

MSPs need to size the scope of multi-cloud computing opportunity
Usage of public cloud computing services is fairly widespread, but a new survey of 130 IT professionals in organizations with more than 500 employees conducted by OpsRamp, a provider of an IT operations management platform, sheds some interesting light on...

Multi-cloud computing raises new management challenges
Even though most IT organizations are still a long way from mastering the management of public clouds, a significant percentage are already employing two or more clouds. A new survey conducted by the research firm opinion.life on behalf of BMC...