An MSP’s role to helping customers navigate through changes
The technology industry is constantly changing, and managed service providers (MSPs) need to step in to help customers navigate these changes, especially in the wake of a merger or acquisition. It is usually accompanied by substantial changes in licensing and...
Managed services market expected to double by 2031
Analysts project that the global managed services market will reach $519.6 billion by 2031. This is based on a compound annual growth rate of 7.9 percent and is according to a report published by the market research firm SkyQuest Technology....
Businesses are seeking help to deploy AI
Nearly half (47 percent) of the 1,000 senior technology executives surveyed in a recent study shows that they are seeking external assistance to implement AI. Of which, 22 percent are partnering with a technology services provider, while 25 percent partners...
Achieving IT-business alignment is a must for organizations
A report published by NTT Data finds only roughly half (51 percent) of organizations have fully aligned their technology to their business strategy needs. An additional 39 percent report that they partially align. The report is based on an analysis...
Small business confidence on the rise
Small businesses, a main target audience of managed service providers (MSPs), appear to be regaining confidence in the post-pandemic economy. A Small Business Index created by MetLife and the U.S. Department of Commerce finds nearly half (46 percent) say they...
Wasted IT spending provides opportunity for MSPs
A survey of 503 IT professionals suggests there is much more focus on identifying and preventing wasted spending on applications and IT infrastructure. Conducted by Flexera, the survey finds 37 percent of respondents said wasted spending on infrastructure-as-a-service (IaaS) and...
Increased adoption of emerging technology challenges MSPs
The pace at which new technology is emerging and being adopted is accelerating in a way that will require many managed service providers (MSPs) to adjust their overall business strategies. A global survey of 693 organizations has been conducted by...
Survey sees growth for managed security service providers
A survey of more than 950 IT and security professionals finds just over a quarter of respondents (26 percent) work for organizations that consume managed security services. Conducted by CDW, the survey notes that organizations are consuming some specific services,...
SMBs are relying more on data to drive decisions
A global survey of 2,362 executives working for small to medium-sized businesses (SMBs) suggests there is a much greater appreciation for the value of data among organizations that have historically tended not to invest as heavily in tools and platforms...
Rising levels of technical debt create opportunities for MSPs
Technical debt is defined by fixes to known software issues that have not been addressed. And it is reaching an unsustainable level. A survey of more than 1,000 U.S.-based architecture, development, and engineering leaders and practitioners finds more than three-quarters...
