All posts by Sam Goh

Sam Goh is the President at ActiveCo Technology Management, an IT Consulting Vancouver company. A key focus of his role at ActiveCo is working with customers to closely understand their business plans and to successfully incorporate technology into those plans. Under his leadership, ActiveCo has developed expertise which centers on enriching customer relationships by integrating strategic and operational focus areas through consulting.

Identifying an MSP’s most important KPIs

Identifying an MSP’s most important KPIs

Key Performance Indicators (KPIs) are critical for managed services providers (MSPs) looking to leverage data-driven decisions to enhance their operations and offerings. They help a business accurately measure and track key metrics that then enable them to make more informed...

/ August 24, 2021