Category: Featured
Flexera cloud report finds adoption is exploding
This week, Flexera released its annual state of the cloud report. One of the key take-aways is that things had been shifting quickly, even before the pandemic forced many companies to adopt the cloud much faster than they might have...
Tech Time Warp: Michael Dell launches his empire from a dorm room
Think back to your freshman year of college and the activities that ensued in your dorm room: Cramming for tests? Late night pizza? Perhaps some partying? Great memories, right? At least until you compare your freshman year experience to Michael...
Q&A: An MSP’s perspective of the evolving managed services landscape
As Global MSP Day (held on May 21st) approaches, Smarter MSP is celebrating what it means to be a managed service provider in 2020 by sitting down with your MSP peers to get their feedback on the state of the...
MSPs should prepare now for the ‘new normal’
A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...
Ask an MSP Expert: Caring about CARES
Q: My MSP has several clients who are unable to pay because they now have customers who aren’t paying them. I’ve thought about applying for a loan through the CARES Act. Do you think this a good idea? Before we...
Cybersecurity: MSPs, healthcare clients, and COVID-19
The American Medical Association (AMA) reports that during the current COVID-19 pandemic, many physicians are working from home, using their personal computers and mobile devices to help care for patients. Medical work from home (MWFH) can lead to all sorts...
IT’s priorities are changing quickly in the face of the pandemic
Things are a bit crazy out there. Many of your clients have likely shut down their offices — where possible — and moved to work-from-home. Even businesses like restaurants have had to alter the way they do business — and...
How COVID-19 pandemic will change managed services utterly
The market research firm Information Services Group (ISG) is forecasting that global spending on managed services will decline 7 percent for the full 2020 year in the wake of the COVID-19 pandemic. Given the current pause in spending by most...
Building customer trust
Trust is a tricky business. Creating it is a slow, delicate process, yet losing it takes only seconds, leaving customers with a sour taste and our sales margin worse for wear. Don’t take just my word for it. Last year,...
Tax scam season arrives
While your clients are busy preparing for the impact of coronavirus shutdowns on their businesses, MSPs must stay vigilant when it comes to the annual influx of tax scams. In the past, these scams centered around W-2 form theft. Because...
