Category: Security
European organisations are increasingly turning to MSPs to ease security and non-compliance fears
Fear of cyber attack and new European legislation is prompting customers to increasingly seek support through managed services, driving significant growth in the European channel. This is according to a new report by 2112 Group on behalf of Barracuda MSP,...
Tech Time Warp: CryptoLocker takes ransomware mainstream
These days, every MSP is well aware of the risks of ransomware (and hopefully using cloud backup to protect against it). But back in September 2013, the concept of malware that encrypted your files and demanded payment within a 72-hour...
Ask an MSP Expert: How should I protect customers with multiple locations?
Q: More and more of my SMB customers are adding additional locations or having employees working remotely. Protecting customers with a single location is easy, but when you add different locations and devices, security becomes more of a challenge. What...
SMBs’ data hygiene might be worse than you think
While your current customers might already have good data hygiene habits, the reality is most SMBs do not. As you continue to grow your managed services business, chances are you’ll soon run into some customers with poor data hygiene habits—if...
Tech Time Warp: Koobface worm begins to spread
Back in August 2008—when you were still juggling Facebook and MySpace profiles—unsuspecting social networkers found their machines infected by Koobface, a particularly nasty computer worm. Koobface (an anagram for Facebook) caught its victims by tempting them with tantalizing Facebook links...
Ask an MSP Expert: How to overcome challenges with selling security
Q: With so many emerging threats, we’re looking to add more security services to our portfolio. How can we overcome the challenges of selling security to our customers? There is a huge opportunity for IT service providers to move into...
MSPs need to sell the economics of mutual IT security defense
When it comes to IT security defense, the most attractive thing about MSPs is that the cost of implementing security technologies becomes a shared expense. MSPs invest in all the technologies and labor needed to secure the IT environment, but...
Demand for external GDPR expertise needs more time to build
As the deadline grows closer for complying with the General Data Protection Rule (GDPR) being put into effect May 25, 2018, by the European Union, there’s a marked difference in attitudes between IT organizations in Europe and in the U.S. concerning the...
Ask an MSP Expert: What’s the next big ransomware threat on the horizon?
Q: I only had one customer who was affected by last month’s WannaCry attack. Moving forward, we want to continue to be proactive in keeping our customers safe. What is the next big ransomware variant on the horizon, and what...
Tech Time Warp: The Pikachu virus is not your friend
It sounds so innocent: An email appears in your inbox, subject line “Pikachu Pokemon.” The message speaks of friendship and invites you to visit Pikachu on his website. And the attachment (warning bells going off yet?) features an animation of...