Category: Tech Insight
Tech Time Warp: Santy worm brings unwelcome gifts
Network administrators had to deal with an unfriendly visitor during the 2004 holiday season: the Santy worm. Written in Perl, this malware targeted servers that hosted online bulletin boards running on the free phpBB software.
MSPs need to monitor changing attitudes toward cloud service providers
A survey of 1,000 IT leaders suggests that going into 2022 managed service providers (MSPs) will soon find themselves caught between their loyalty to the major cloud service providers and end customers that believe they are being overcharged for services...
The greatest show coming to town: The metaverse
Ladies and Gentlemen! Roll up, roll up for the greatest thing you will ever see! Marvel at the way you can live a new life, working from the comfort of your own home. See work as you have never seen...
Pioneers in Tech: Evelyn Boyd Granville, Another Hidden Figure
Although not featured in the popular film, mathematician Evelyn Boyd Granville surely deserves acclaim alongside Katherine Johnson and the other “Hidden Figures” we’ve celebrated in previous installments of Pioneers in Tech. Granville was the second African American woman to earn...
MSPs Need to Provide a Better Digital Experience to End Users
A global survey of 1,000 digital workers and 500 senior IT decision-makers published this week confirms what many managed service providers (MSPs) already know all too well. End users are often their own worst enemies.
Gamification emerges as next major tool for upskilling partners
At its re:Invent conference this week, Amazon Web Services (AWS) revealed it is now employing gamification to encourage partners to improve and expand their cloud practices. AWS GameDay, now available to all AWS partners, is a collaborative learning exercise that...
Ask an MSP Expert: How can I convince customers to add cloud backup?
Q: As an MSP owner, I know how cloud backup serves a vital purpose for protecting my clients’ Microsoft Office 365 environment. How can I best convince my customers that cloud backup is required for Office 365 even if retention...
Digital business transformation requires MSPs that get data management
A survey conducted by Pega of 750 senior vice presidents, vice presidents, senior directors, directors, senior managers, and managers of IT finds that 62 percent of respondents have identified data management as the most important competency their organization needs to...
Tech Time Warp: A look back at some of the biggest tech turkeys
If you’re a regular reader of this blog, then your Black Friday shopping list probably includes some of the year’s hottest technology. Maybe you’re eyeing a VR headset, wearables, or smart home devices. The trouble with being an early adopter,...
Tech Time Warp: Another dark side to a P2P network
Leaving aside those pesky copyright concerns, the users of file-sharing peer-to-peer (P2P) networks such as Napster, Gnutella, Limewire, and the like thought they had some pretty cool tools on their hands. But in addition to attracting the ire of the...
