Category: Tech Insight

Ask an MSP Expert: How email continuity can save an SMB customer

Ask an MSP Expert: How email continuity can save an SMB customer

Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...

/ May 11, 2020
Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”

Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”

As you celebrate the moms in your life this weekend, raise a glass to Grace Murray Hopper, also known as the “Mother of Computing,” the “Mother of COBOL” or simply “Amazing Grace.” And amazing she was. This technology trailblazer advocated...

/ May 7, 2020 / 1 Comment
Flexera cloud report finds adoption is exploding

Flexera cloud report finds adoption is exploding

This week, Flexera released its annual state of the cloud report. One of the key take-aways is that things had been shifting quickly, even before the pandemic forced many companies to adopt the cloud much faster than they might have...

/ May 4, 2020
Tech Time Warp: Michael Dell launches his empire from a dorm room

Tech Time Warp: Michael Dell launches his empire from a dorm room

Think back to your freshman year of college and the activities that ensued in your dorm room: Cramming for tests? Late night pizza? Perhaps some partying? Great memories, right? At least until you compare your freshman year experience to Michael...

/ May 1, 2020 / 6 Comments
Tech Time Warp: Bill Gates and the blue screen of death

Tech Time Warp: Bill Gates and the blue screen of death

We’ve all been there: A big presentation in front of the boss is felled by tech trouble. The Wi-Fi goes down, the HDMI cable suddenly fails, an unfortunate video autoplays, etc. Next time this happens, all you need to do...

/ April 24, 2020
IT’s priorities are changing quickly in the face of the pandemic

IT’s priorities are changing quickly in the face of the pandemic

Things are a bit crazy out there. Many of your clients have likely shut down their offices — where possible — and moved to work-from-home. Even businesses like restaurants have had to alter the way they do business — and...

/ April 23, 2020
Ask an MSP Expert: How can I convince clients to add VPNs for a remote workforce?

Ask an MSP Expert: How can I convince clients to add VPNs for a remote workforce?

Q: We are now supporting more clients with remote workers than we ever have before. We see using VPNs as a very useful tool for helping to securing their workforces, but some clients are reluctant to use them. What can...

/ April 20, 2020 / 6 Comments
Tech Time Warp: Looking back at the world of phone phreaks

Tech Time Warp: Looking back at the world of phone phreaks

The disturbing phenomenon of Zoom-bombing has made attempts to conduct normal business (such as a city council meeting) difficult during the COVID-19 pandemic. Zoom’s simplicity makes it widely accessible yet open to security flaws. It’s interesting to note the videoconferencing...

/ April 10, 2020
Managing your networks and IT infrastructure during COVID-19

Managing your networks and IT infrastructure during COVID-19

These are unprecedented times. McKinsey & Company may have said it best when referring to the upending of our economy and our lives due to the pervasion of the coronavirus: “It’s rare that a business is prepared for a pandemic...

/ April 7, 2020
Tech Time Warp: Dan Farmer and Wietse Venema unleash SATAN on the world

Tech Time Warp: Dan Farmer and Wietse Venema unleash SATAN on the world

Amid the health, economic, and technology concerns related to the COVID-19 pandemic, it’s nice to take a break and look back at a simpler time. This week, we take a look back to when a Purdue University student named Dan...

/ April 3, 2020