Category: Tech Insight
Pioneers in Tech: Hedy Lamarr, Hollywood’s Golden Age Inventor
Even if you’re not an old movie buff, the name Hedy Lamarr likely conjures images of glamorous red carpets, camera flashes, and the Hollywood sign. After all, Lamarr captivated audiences of the 1930s and 1940s with her beauty—even serving as...
Digital business initiatives spur demand for data management expertise
Many organizations in the wake of the COVID-19 pandemic have been accelerating their digital business transformation initiatives as part of an effort to continue operating at a time when it’s often not easy to engage in person. The challenge those...
IT documentation platforms are an MSP’s best friend
If you’re a managed services provider (MSP), this might sound familiar. You log into one platform for IT documentation, another for tracking, and yet another to run analytics. You’re constantly toggling between these different platforms to keep everything running smoothly....
Tech Time Warp: AppleLink sends first emails from space
Here’s a bit of trivia for your next cocktail party or Zoom happy hour: The first email sent from outer space was delivered via a long-forgotten Apple venture that could rightfully be called the precursor to the Genius Bar or...
Second half of 2020 looks cloudier for MSPs
Now that managed service providers (MSPs) have weathered the initial economic storm brought on by the downturn in the global economy caused by COVID-19, many MSP leaders are wondering what’s next. There’s no doubt in the first half of the...
Tech improvements for your MSP during the pandemic
The pandemic has revealed that MSPs and IT organizations are more essential than ever. It’s hard to imagine what it would have been like, trying to move an entire workforce to a remote environment without the help of MSPs and...
COVID-19 has the potential to change the nature of work forever
Over the last several months, many businesses, large and small, have been forced to close their offices and send employees home to work. This has presented many challenges, but companies have also learned many lessons about remote work that could...
Tech Time Warp: Almost the end of the road for Adobe Flash
Network administrators may have Dec. 31, 2020, marked on their calendars as a day of celebration. In just over five months, Adobe Flash—once a major breakthrough in online video, eventually a security hassle—reaches its end of life. Adobe will remove...
Digital workspaces are the next big opportunity for MSPs
There’s much speculation about the degree to which employees will return to the workplace versus continuing to work from home. The truth of the matter is work as a concept will remain fluid. While more employees will be returning to...
Ask an MSP Expert: How can an RMM tool help my MSP business?
Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...
