
Q&A: Brian Babineau on Global MSP Day’s timely celebration
With Global MSP Day upon us, Smarter MSP has been reaching out to key players in the managed services industry to gain their perspective on what this international event has to offer. We recently sat down with Brian Babineau, SVP...

MSP increases efficiency and wins new business with RMM
Located in Brisbane, Queensland, Vertu Technology provides IT Managed Services to businesses in Australia, New Zealand, and Indonesia. Founder and Principal, Alex Halim started Vertu Technology in the early 2000s, while working at another IT firm as a Technical Service...

AI-based security helps MSP alleviate email security pain
Based in Powell, Ohio, TTG is a seasoned voice, data, and mobile managed services provider, dedicated to improving the ecosystem of its customers’ communication, data, and network security infrastructure. The company’s telecom experts provide infrastructure connectivity, planning, installation, and maintenance...

Simplified onboarding helps MSP establish positive track record
Golden West Technologies delivers managed security, infrastructure, wide-area networking, and unified communications services to small and medium businesses in western South Dakota. The Rapid City-based company serves state and local governments, banking, healthcare, education, mining, manufacturing and Native American tribal...

Drive success by demonstrating the value of email security
Founded in 2008 and headquartered in Indianapolis, Indiana, KSM Consulting’s services offerings include management consulting, IT consulting, cybersecurity, data analytics, and project management for businesses and non-profits of all sizes and industries, as well as government agencies. Mark Creighton, technology...

Partner Spotlight: How one MSP solved their email problems
In 2010, Tom Burtzlaff founded CMIT of Columbia. Over the years, Burtzlaff and his team built up the business to more than 50 managed services clients with a 97 percent customer retention rate. Earlier this year, the company was sold...

MSP provides comprehensive network and email security
NoctisIT has been serving the Austin, Texas area since 2013, providing technical help desk support, computer support, and consulting services to small and mid-size businesses. The service provider’s security expertise has contributed to its demand, not only in protecting highly...

Partner Spotlight: How one MSP outsmarts cybercriminals
Portland-based Elevate Technology Group was founded in 2010 to insert and maintain IT solutions that help businesses protect and reach their long-term goals. Elevate Technology Group specifically offers managed IT services and 24/7/365 remote support, among other solutions and services....

Partner Spotlight: MSP deploys patches 3 times faster
Headquartered in Topeka, Kansas, Premier One provides managed IT and security services as well as IT consulting to small businesses. The company’s client base includes service-based industries, such as title insurance, accounting, legal and nonprofit, with branch offices in multiple...

MSP improves efficiency and secures healthcare clients
San Antonio-based Information Technology Strategic Communications LLC (iTSC) specializes in IT and security services for healthcare providers throughout Texas and Colorado. Co-Founders Michelle Richard and Angel Rosa serve clients that include microhospitals, urgent care facilities, ophthalmology, optometry, and dental offices....