Ask an MSP Expert: How can my sales team get better at presenting?
Q: I have recently onboarded a few new hires to our sales team. One area I’d like to provide some training on is giving presentations to clients and prospective clients. Are there tips I can share to help them be...
Smarter MSP’s top 12 posts of 2021
When reflecting on 2021, one thing is for certain: It was not a boring year. From new cybersecurity threats and vulnerabilities identified, to a ramp in digital transformation projects for MSPs, not to mention a continued global pandemic, and much...
Partner Spotlight: Barracuda partnership drives MSP efficiency
CMIT Solutions of the Northeast Valley has been serving the Scottsdale, Arizona community for over 13 years as Scottsdale’s premier managed IT services provider. Bruce Newman, the MSP’s President, and his team bring decades of knowledge and experience to small...
Partner Spotlight: MSP improves efficiency with Barracuda RMM
Business Communication Systems of North Carolina (BCS of NC), based in New Bern, North Carolina, has been providing IT, security, voice and data cabling services, and phone installation to the local community since 1999. IT Director Tchitchu van Barneveld, now...
Partner Spotlight: MSP secures remote learning at UK’s esteemed Rugby School
An English boarding school for international students, Rugby School, is one of the oldest independent schools in Britain. Just weeks before the COVID-19 pandemic took hold, Rugby School merged with Bilton Grange Preparatory School, meaning the school’s seven-strong IT team...
Partner Spotlight: MSP achieves GDPR compliance using Barracuda RMM
SOTEC GmbH, headquartered in Laudenbach, Germany, is one of the leading IT systems integrators and service providers in the Rhein Neckar metropolitan area in southwestern Germany. Serving small businesses and enterprises, the company provides consultancy, security, GDPR compliance, and infrastructure...
Q&A: Brian Babineau on Global MSP Day’s timely celebration
With Global MSP Day upon us, Smarter MSP has been reaching out to key players in the managed services industry to gain their perspective on what this international event has to offer. We recently sat down with Brian Babineau, SVP...
MSP increases efficiency and wins new business with RMM
Located in Brisbane, Queensland, Vertu Technology provides IT Managed Services to businesses in Australia, New Zealand, and Indonesia. Founder and Principal, Alex Halim started Vertu Technology in the early 2000s, while working at another IT firm as a Technical Service...
AI-based security helps MSP alleviate email security pain
Based in Powell, Ohio, TTG is a seasoned voice, data, and mobile managed services provider, dedicated to improving the ecosystem of its customers’ communication, data, and network security infrastructure. The company’s telecom experts provide infrastructure connectivity, planning, installation, and maintenance...
Simplified onboarding helps MSP establish positive track record
Golden West Technologies delivers managed security, infrastructure, wide-area networking, and unified communications services to small and medium businesses in western South Dakota. The Rapid City-based company serves state and local governments, banking, healthcare, education, mining, manufacturing and Native American tribal...