Ask an MSP Expert: How email continuity can save an SMB customer
Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...
Tip Tuesday: 5 MSP marketing tips for World Backup Day
Most MSPs have run into customers or prospects that refuse to add a backup solution or upgrade from their current one to another that better meets their needs. They believe that their current set-up is satisfactory because the decision makers...
Partner Spotlight: How one MSP reduced phishing-related calls by 20 percent
Based in Toronto, Tuor Networks is an IT managed services provider (MSP) serving customers nationally across Canada. The company provides comprehensive solutions in IT infrastructure, cloud, and outsourced IT managed services to small, medium and large businesses across a variety...
Ask an MSP Expert: How can my sales team get better at presenting?
Q: I have recently onboarded a few new hires to our sales team. One area I’d like to provide some training on is giving presentations to clients and prospective clients. Are there tips I can share to help them be...
Smarter MSP’s top 12 posts of 2021
When reflecting on 2021, one thing is for certain: It was not a boring year. From new cybersecurity threats and vulnerabilities identified, to a ramp in digital transformation projects for MSPs, not to mention a continued global pandemic, and much...
Partner Spotlight: Barracuda partnership drives MSP efficiency
CMIT Solutions of the Northeast Valley has been serving the Scottsdale, Arizona community for over 13 years as Scottsdale’s premier managed IT services provider. Bruce Newman, the MSP’s President, and his team bring decades of knowledge and experience to small...
Ask an MSP Expert: The value of offering security assessments
Q: What are some ways that we, as an MSP, can showcase the value of our managed security offering to our customers? The importance of a strong cybersecurity offering and maintaining a security-centric posture for MSP businesses is more important...
Podcast: How SOC-as-a-Service detects and prevents cyberattacks
In our previous episode of the SmarterMSP Podcast, Fleming Shi, Chief Technology Officer at Barracuda Networks, shared his insights on the best cybersecurity defense against ransomware attacks. In this latest episode, we continued the conversation with Jimmy Hatzell, discussing the...
Partner Spotlight: MSP improves efficiency with Barracuda RMM
Business Communication Systems of North Carolina (BCS of NC), based in New Bern, North Carolina, has been providing IT, security, voice and data cabling services, and phone installation to the local community since 1999. IT Director Tchitchu van Barneveld, now...
Channel Chat: Launching a new MSP offering
This week of Cybersecurity Awareness Month is “Cybersecurity Career Awareness Week.” To coincide with this theme, SmarterMSP spoke with Jean Maurice Prosper, CEO at Nettobe Solutions Limited, as part of our Channel Chat series, where he shared his experience in...