Category: Tech Insight

new for msps
6 Websites every managed service provider should be reading

6 Websites every managed service provider should be reading

As a managed service provider, it’s important to stay informed on the latest tech trends, products, viruses, and data breaches, as well as sales, marketing, and management best practices. Staying up to date on developments in the IT channel will...

/ March 19, 2015 / 6 Comments
HIPAA compliant
Ask an MSP Expert: How to help my health care customer be HIPAA compliant

Ask an MSP Expert: How to help my health care customer be HIPAA compliant

Q: I just landed a new SMB customer, and they’re my first medical client. How can I make sure I’m doing all the right things to help keep my customer HIPAA compliant, as least as far as their data is...

/ March 2, 2015
reliable
Ask an MSP Expert: How to respond to a customer asking about reliability

Ask an MSP Expert: How to respond to a customer asking about reliability

Q: I’m getting close to closing a deal with a new customer, but they’re not that comfortable with technology and seem nervous about backing things up in the cloud. They keep asking about how reliable it really is. What can...

/ February 2, 2015
bank
Do your customers need backup or archiving?

Do your customers need backup or archiving?

We often hear from our MSP Partners about conversations with customers who confuse backup with archiving. It’s easy to understand the confusion. Both relate broadly to data protection, so it’s natural to assume one solution can serve both archiving and...

/ April 6, 2011