Category: Tech Insight

Automation challenges for MSPs to overcome
Previously, we examined why MSPs should move on from manually documenting systems, in favor of automation. Manual documentation comes with far too many of its own challenges to justify a status of being the preferred method of documentation. In its...

Tech Time Warp: This worm might have been “Witty,” but it certainly wasn’t charming
Some viruses are merely pesky; others are downright nasty. The Witty Worm, which made its debut at approximately 8:45 p.m. PST March 19, 2004, falls into the latter category. Within a swift 45 minutes, the Witty Worm had corrupted the...

Microsoft survey finds high growth companies are embracing AI
A couple of weeks ago, I wrote a piece on AI as an adjunct to your work, one that MSPs should definitely be embracing as a way to help your clients work more efficiently. This week, Microsoft came out with...

Tech Time Warp: AOHell was a long way from “You’ve got mail”
The speed of fiber Internet makes it easy to view the days of America Online with rose-colored glasses. Recalling the dulcet tones of the “You’ve got mail,” one tends to overlook the nefarious activities that occurred on AOL. It turns...

CompTIA: SMBs’ IT spending trends cut both ways for MSPs
Not too long ago, it would have been safe for managed service providers to assume most small-to-medium business (SMBs) would be considered laggards in adopting new and emerging technologies. But a survey of 650 SMBs conducted by CompTIA, an IT...

IoT starts to emerge as major opportunity for MSPs
The reality surrounding the Internet of Things (IoT) may finally be starting to live up to the hype. A global survey of 1,758 businesses conducted by Vodafone finds that more than a third (34 percent) have implemented IoT, with 70...

Tech Time Warp: The story of Herman Hollerith, inventor of the punch card
A 5-inch floppy is a quaint relic today, but even it had a predecessor: the punch card. Invented by Herman Hollerith in 1887 to solve the problem of tabulating census data, punch cards were the standard for business accounting well...

A need to optimize cloud spending opens the door for MSPs
The more business and IT leaders worry about cloud costs, the more relevant managed service providers become. As far as cloud spending is concerned, the level of financial oversight being applied by organizations is slim to none. In the name...

Opportunity for MSPs to plug 5G wireless networking gap emerges
At the Mobile World Congress 2019 conference, many attendees are excited about everything related to next-generation 5G wireless networks. Not only do these networks promise to deliver several orders of magnitude of increased network bandwidth, but a wide range of...

Understanding the business value of augmented reality
When many folks think of augmented reality, they think of Pokemon Go, the game that captured the world’s attention when it came out in 2016. Augmented reality can be more than fun and games. It’s something that could help your...