Category: Tech Insight
MSPs need to look to the future of managed services now more than ever
The rate at which routine functions are automated, such as delivering patch updates is about to accelerate considerably. While that may sound like an advance that will benefit managed service providers (MSPs), it turns out that the automation of those functions...
Tech Time Warp: Miss Manners Tackles Computer Etiquette
You know that writing in all caps equates to shouting online, and that emoticons in professional emails are a no-no, but did you know that Miss Manners has been doling out computer etiquette for almost 40 years? On Aug. 26,...
Report details scope of network management challenges faced by MSPs
A report published this week by Auvik Networks finds more than three-quarters of managed service providers (MSPs) manage four or more network vendors across their client base. A third of MSPs are managing equipment from six to ten networking and...
VMware NSX emerges as network management platform
At the VMworld 2018 conference this week, VMware firmly established the role network virtualization overlays will play in managing disparate physical networks from here on in. In addition to revealing that VMware now has 7,500 customers for its NSX network virtualization...
Tech Time Warp: Meet AROK the Robot
Remember Rosie the Robot, George Jetson’s trusty maid? Well, Rosie had nothing on AROK, the robotic assistant created by Chicagoan Ben Skora in the late 1970s. Weighing in at 275 pounds and standing 6 feet, 8 inches, tall, AROK (that’s...
Extended lifecycle of IT equipment starts to force the managed services issue
Most solution providers have added managed services to their portfolio to one degree or another. But, arguably far too many of them are still dependent on reselling products as their primary source of revenue. A new survey of 1,372 IT...
Data management issues are about to create a major opportunity for MSPs
Given the extensive history most IT organizations have managing data leveraging all information to drive a wide variety of digital processes should be a simple enough proposition. But it turns out melding data sources is anything but easy. A new...
Network Management: In Search of a Few Good GUIs
Most of the time, interacting with electronic devices is as simple as point and click. In many instances, you don’t even have to think very hard about where to point, thanks to the richly intuitive tools that have evolved out...
Tech Time Warp: The backstory behind your HP printer
For the modern user, HP is just another big-name brand in the world of PCs and printers. But the history of Hewlett Packard (which incorporated on Aug. 18, 1947) is downright charming — and predates the start of Apple, Microsoft,...
Modernization of IT services potentially cuts both ways for MSPs
A major shift in terms of how IT services are monitored and managed that is being driven by a need to correlate events in real time creates both risk and opportunity for managed services providers (MSPs). A survey of 100...
