Category: Tech Insight

cyber security
CyberSecurity Insights for MSPs – A Panel Discussion

CyberSecurity Insights for MSPs – A Panel Discussion

I recently sat in on a panel webinar that Intronis MSP Solutions hosted with the help of two channel Partners, Chris Cable of Techworks Consulting and Ryan Rosenkaimer of Alura Business Solutions. I knew that with their collective experience and...

/ October 21, 2015
Cloud Trends
Salesforce was never about no software

Salesforce was never about no software

There’s a famous logo that has permeated Salesforce’s marketing messages for years. It’s a red slash over the words  “Software” to symbolize “no software.” The truth, though, is that Salesforce has never been about eliminating software; it was about changing the...

/ September 18, 2015
it security
3 technology advances that may soon render passwords obsolete

3 technology advances that may soon render passwords obsolete

As technology continues to evolve, it looks like the user-name-and-password approach to securing IT systems may finally be heading toward a long overdue retirement. In fact, a new survey from Accenture finds that 77 percent of consumers are now open...

/ July 14, 2015
4 news aggregators that help MSPs save time

4 news aggregators that help MSPs save time

As an MSP, you know it’s important to stay up to date on the latest tech trends and best practices, but you’re busy. You don’t have the time to search through a bunch of different websites to get the information...

/ April 2, 2015
Ask an MSP Expert: How to run more efficient restores for my customers

Ask an MSP Expert: How to run more efficient restores for my customers

Q: My MSP business just introduced backup and recovery as a part of our service offering. When we need to perform a restore for a customer, we’re under tight time restrictions and need to get their data back as quickly...

/ March 30, 2015
twitter for msps
10 IT channel experts who MSPs should follow on Twitter

10 IT channel experts who MSPs should follow on Twitter

Most managed service providers know that social media is something they should pay attention to and start using to market their business. (Or at least you keep hearing us talk about why social media marketing is a good thing to...

/ March 25, 2015
new for msps
6 Websites every managed service provider should be reading

6 Websites every managed service provider should be reading

As a managed service provider, it’s important to stay informed on the latest tech trends, products, viruses, and data breaches, as well as sales, marketing, and management best practices. Staying up to date on developments in the IT channel will...

/ March 19, 2015 / 10 Comments
HIPAA compliant
Ask an MSP Expert: How to help my health care customer be HIPAA compliant

Ask an MSP Expert: How to help my health care customer be HIPAA compliant

Q: I just landed a new SMB customer, and they’re my first medical client. How can I make sure I’m doing all the right things to help keep my customer HIPAA compliant, as least as far as their data is...

/ March 2, 2015
Cloud Backup and Recovery
Video: Reverse incremental backup and recovery explained

Video: Reverse incremental backup and recovery explained

There’s a common misconception that backup techniques are interchangeable. Nothing could be further from the truth. Numerous backup techniques have evolved over time, each leveraging available technology and optimized to suit different requirements, use cases, and environments. Many techniques offer...

/ February 6, 2015
reliable
Ask an MSP Expert: How to respond to a customer asking about reliability

Ask an MSP Expert: How to respond to a customer asking about reliability

Q: I’m getting close to closing a deal with a new customer, but they’re not that comfortable with technology and seem nervous about backing things up in the cloud. They keep asking about how reliable it really is. What can...

/ February 2, 2015