Category: Tech Insight
Appreciating the realities of IT budgets in 2017
Now that the fourth quarter is well underway, surveys tracking IT budget projections for 2017 are forecasting that IT spending next year will be anywhere from flat to up 2.9 percent. In fact, Gartner is predicting that IT services spending...
The budget help IT leaders want most from IT service providers
When it comes to IT, seeing is always believing. The trouble is that most IT organizations don’t have the time or money needed to set up a proof-of-concept (PoC) to determine if the technology solution they’re interested in actually works...
Bare metal servers gain momentum in the cloud
Bare metal servers are a growing niche of the public cloud space, and IT service providers should start paying more attention to it as the nature of the application workloads being deployed in the cloud continues to evolve. Today, a...
What MSPs can learn from the Delta outage
I should have picked up on the warning signs when I walked into the Indianapolis airport at 6:30 a.m. on Monday morning. A news crew was filming in front of Delta’s ticket counter, and a Delta representative was guiding everyone...
Delta’s data center trouble illustrates the problem with a single point of failure
No doubt you’ve probably heard about Delta’s no good, horrible, very bad week. It began early Monday morning when a power failure at its Atlanta data center led to an outage of epic proportion, causing a domino effect in which all its...
Assessing the impact of Windows 10 on MSPs
As Microsoft gears up for the second anniversary of Windows 10 next week, managed service providers should plan on seeing a lot more of the latest version of Windows on corporate desktops. Overall, Microsoft claims to have delivered more than 380 million...
CompTIA study: MSPs gearing up to add more services
Managed service providers are ready to expand. A full 59 percent of the 400 U.S.-based MSPs surveyed by CompTIA plan to increase the number of managed services they provide. Managed print services (32 percent), help desks (31 percent), virtual desktops, and database...
On the occasion of Office 365’s fifth birthday
Microsoft Office 365 had a momentous birthday this week, turning five years old. It’s easy to forget at this point, but under Steve Ballmer, Microsoft was lukewarm on the cloud. It was only when Satya Nadella took the reigns that...
Technology policy becomes mainstream campaign issue
Regardless of what side of the political aisle anyone hails from, there is some general agreement that more needs to be done by the next President of the United States to make sure the U.S. remains competitive from a technology...
Time to focus on customer renewal rates in age of the cloud
When it comes to selling IT solutions in the age of the cloud, the biggest change for IT service providers is the emphasis that needs to be placed on customer renewal rates for services that are sold as a subscription....