Category: Tech Insight

The cloud data center building boom

The cloud data center building boom

Seems like every week, we have a major cloud vendor opening up a new data center or a new region (cluster of data centers) somewhere in the world. Just last week, Apple opened one in China and announced they would...

/ July 18, 2017
globe
2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

2 Critical findings from Kaseya’s 2017 MSP Global Pricing Survey

Looking to grow your MSP this year, but unsure which trends to capitalize on? In the 2017 Kaseya MSP Global Pricing Survey, MSPs from around the world weighed in on market growth, what sets high-preforming MSPs apart, and technology trends...

/ March 24, 2017
2017 predictions
Executive Viewpoints: 4 MSP Predictions for 2017

Executive Viewpoints: 4 MSP Predictions for 2017

As 2016 comes to a close, we sat down with three executives from Intronis MSP Solutions by Barracuda to get their perspectives on what’s in store for the MSPs in 2017.

/ December 28, 2016
customer satisfaction
The trouble with customer satisfaction

The trouble with customer satisfaction

A new report suggests that when it comes the customer experience being provided by IT service providers there’s plenty of room for improvement. But, who is ultimately responsible for this state of affairs is debatable. The 2016 Temkin Experience Ratings of Tech...

/ November 30, 2016
IT Services Trends
What the rise of DevOps and microservices means for MSPs

What the rise of DevOps and microservices means for MSPs

As is often the case in IT, there is usually a fair amount of revisionist history applied to determining what was the original cause of certain trends. Case in point is a recent survey of 1,850 IT professionals conducted by...

/ November 23, 2016
donald trump
What a Trump administration might mean for IT service providers

What a Trump administration might mean for IT service providers

While IT issues were hardly a major focus of the 2016 presidential election, the election of Donald Trump to be president of the United States has some interesting implications for IT services providers. Trump has said little about technology issues,...

/ November 10, 2016
data centers
Friends don’t let friends build data centers anymore

Friends don’t let friends build data centers anymore

While there may be confusion in the wake of CenturyLink’s decision to first acquire Level3 Communications for $34 billion and then sell its data centers for $2.3 billion to a consortium of private equity firms to help fund the deal,...

/ November 8, 2016
it budgets
Appreciating the realities of IT budgets in 2017

Appreciating the realities of IT budgets in 2017

Now that the fourth quarter is well underway, surveys tracking IT budget projections for 2017 are forecasting that IT spending next year will be anywhere from flat to up 2.9 percent. In fact, Gartner is predicting that IT services spending...

/ October 20, 2016
it budget
The budget help IT leaders want most from IT service providers

The budget help IT leaders want most from IT service providers

When it comes to IT, seeing is always believing. The trouble is that most IT organizations don’t have the time or money needed to set up a proof-of-concept (PoC) to determine if the technology solution they’re interested in actually works...

/ October 4, 2016
bare metal server
Bare metal servers gain momentum in the cloud

Bare metal servers gain momentum in the cloud

Bare metal servers are a growing niche of the public cloud space, and IT service providers should start paying more attention to it as the nature of the application workloads being deployed in the cloud continues to evolve. Today, a...

/ September 20, 2016