As a managed service provider (MSP), your clients count on you for all their IT and cybersecurity needs—and that includes compliance. Being able to deliver compliance services is more than just a value-add; it can give MSPs a competitive edge in offering robust, secure, and scalable services that meet evolving regulatory demands, as highlighted in Canalys’ MSP Trends for 2025.
This blog is the first installment of a two-part series. In this part, we’ll explore how MSPs can provide best-in-class compliance solutions to their clients. In part two, we’ll dive into the significance of compliance within an MSP’s operations and how it can contribute to their business success.
Navigating the compliance challenges facing clients
The regulatory landscape is constantly evolving. As an MSP, you’re uniquely positioned to alleviate this burden. You can deliver streamlined, advanced compliance solutions that address clients’ unique challenges.
Here are some of the key challenges clients face and how MSPs can step in to provide solutions:
- Stringent regulations: Frameworks such as SOC 2, HIPAA, GDPR, and PCI DSS are becoming more rigid in addressing new security risks. Many clients struggle to keep up with these changes, creating an opportunity for MSPs to provide expertise and tailored solutions.
- Limited in-house expertise: Small to mid-sized businesses often lack dedicated compliance teams, making it challenging to manage regulatory requirements effectively. MSPs can fill this gap with expert guidance and robust tools.
- Audits and documentation: Preparing for audits and maintaining accurate documentation can be overwhelming for clients. MSPs can streamline this process by leveraging centralized compliance platforms to manage and document compliance efforts.
- Industry-specific needs: Different industries require different levels of compliance. Whether it’s healthcare meeting HIPAA standards or finance adhering to PCI DSS, MSPs can deliver tailored solutions to ensure clients remain compliant.
Strategies for MSPs to deliver best-of-breed compliance
How you provide compliance solutions to your clients is equally as important as the solutions themselves. Here are several strategies you can adopt to effectively meet their needs and requirements:
- Leverage advanced compliance platforms: Platforms like Thoropass enable MSPs to manage compliance requirements across multiple frameworks. These tools simplify complex processes and provide centralized oversight, making delivering exceptional client service easier.
- Automate and scale: When selecting the right compliance solution, ensure it can automate routine compliance tasks. This will enable you to reduce human error, save time, and create efficiencies. It will also allow you to focus on strategic initiatives while ensuring clients remain compliant.
- Partner with compliance experts: Collaborating with compliance vendors can enhance your ability to deliver tailored solutions. These partnerships allow you to bring specialized expertise to your clients and strengthen your value proposition.
- Educate clients proactively: By educating clients about the importance of compliance and how it protects their businesses, MSPs can build trust and position themselves as strategic advisors. Sharing resources, insights, and regular updates ensures clients understand your value.
Building trust through compliance
Clients seek MSPs who demonstrate a strong understanding of compliance with services to manage it on their behalf. You can establish yourself as a trusted partner by delivering advanced compliance services. Compliance is no longer just a box to check; it’s a way to build long-term relationships, mitigate risk, and enhance client operational efficiency.
Our next blog will explore why compliance is just as important for MSPs and how it can serve as a foundation for building trust, winning new clients, and securing long-term success.
Start delivering best-in-class compliance to your clients today with Thoropass and set the standard for trust and excellence in the MSP space.
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