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In our previous episode of the SmarterMSP Podcast, Fleming Shi, Chief Technology Officer at Barracuda Networks, shared his insights on the best cybersecurity defense against ransomware attacks. In this latest episode, we continued the conversation with Jimmy Hatzell, discussing the value of a SOC in detecting cyberattacks and how a SOC-as-a-Service can save MSPs and their customers from having to clean up any potential damage that a successful cyberattack might do.

Jimmy also laid out the incident response process of Barracuda Managed XDR and SOC, as well as what he would recommend MSPs look for when adding a SOC-as-a-Service.

SOC-as-a-Service detects cyberthreats before detonation

During the podcast, Jimmy gives an in-depth description on how the SOC goes about detecting and identifying threats before they have a chance to detonate within a client’s network. He stresses that the amount of time between when the cyberattack breaches a network and when it detonates is crucial to an organization’s chances of avoiding being victimized by the cyberattack.

Many cyberattacks vary in how long they hibernate before launching the attack after infiltrating the targeted environment. The SOC-as-a-Service allows MSPs to catch these attacks at the earliest opportunity and report back to their clients about the disaster that they were able to avoid, which wouldn’t have been possible without the SOC.

Strengthened incident response

Another positive attribute is the incident response capabilities of XDR and SOC services. These threat remediation efforts provide the next step of a strong cybersecurity defense, following the initial detection of a cyberattack.

Without the use of XDR and SOC, MSPs risk a cyberattack detonating and then being able to ‘island hop’ from one connected device or account to another, eventually spreading throughout the entire client network and beyond. Through their XDR and SOC solutions, MSPs can avoid this nightmare scenario and will instead now be able to improve upon their previous response times and its effectiveness. The amount of time that passes between a cyberattack’s landing and detonation is crucial to a client’s survival, and these services make the best use of that time.

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Lindsay Faria

Posted by Lindsay Faria

As Director of MSP Marketing, Americas, at Barracuda, Lindsay Faria is dedicated to empowering Barracuda MSP partners to grow their businesses by providing tools and information to make marketing and selling their data protection services as effective, fast and easy as possible.


  1. Great podcast


  2. We’ve seen a few cyber attacks as an MSP. Quite devastating for clients with little to no protection.


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