Tag: AI productivity

Clients are rethinking what they want from their MSP

Clients are rethinking what they want from their MSP

A survey of 400 executives from Global 2000 companies conducted by the Information Services Group (ISG) found that more than three-quarters (77 percent) believe it is more important than ever for service providers to demonstrate productivity improvements and deliver measurable...

/ September 10, 2026
The hidden AI marketing problem in the MSP industry

The hidden AI marketing problem in the MSP industry

AI authority is accumulating in the wrong place. Over the last 30 days, Fox & Crow Group looked at hundreds of LinkedIn posts mentioning AI across MSPs, cybersecurity firms, consultants, vendors, and IT channel participants.  What we found was interesting. ...

/ June 1, 2026