Tag: Automation
Positive outlook for managed services spending in 2025
Selling managed services to larger enterprises is distinctly different from selling them to smaller organizations. However, tracking the amount of spending specifically allocated to managed services by larger organizations does serve as a barometer to track overall expectations. For instance,...
Why patch management automation is more critical than ever
In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...
Automated incident response – efficiency at scale
No matter how robust your email security measures are, some threats will inevitably bypass initial defenses. Whether it’s a sophisticated phishing attack or an emerging malware variant, the ability to swiftly detect and respond to post-delivery threats is critical for...
MSPs are posed to gain an expanded role in generative AI adoption
Managed service providers (MSPs) are increasingly becoming a critical partner for organizations looking to build and deploy generative artificial intelligence (AI) applications. A survey of over 200 executives from enterprises in the Americas and Europe finds nearly two-thirds (65 percent)...
2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends
As we approach the second half of 2024, managed service providers (MSPs) are at a critical juncture. The ever-changing landscape of technology, cyber threats, and market demands presents both challenges and opportunities. In our recent “The Evolving Landscape of the...
Can AI help MSPs improve margins?
Artificial intelligence (AI) is being touted as a magic elixir – whatever the problem is, AI is the answer. Unfortunately, it is not quite ready to do many of the more advanced things that people want to do. However, in...
Tip Tuesday: Using automation to streamline hybrid work processes
Software automation has gained a lot of steam recently. Remote and hybrid working environments have also grown increasingly popular. The conjunction between the two offers a promising opportunity for managed service providers (MSPs). Why you should offer hybrid-centric automation The...
Four automation priorities MSPs should focus on
Many organizations conduct surveys every year about the evolving threats and cybersecurity concerns that enterprises are faced with. Info-Tech Research Group’s report is a must-read for all security stakeholders, chief information security officers (CISOs), and managed service providers (MSPs). Some...
Cybersecurity priorities for MSPs to focus on this year
Many organizations conduct surveys every year about the evolving threats and cybersecurity concerns that enterprises are faced with. Info-Tech Research Group’s report is a must-read for all security stakeholders, chief information security officers (CISOs), and managed service providers (MSPs). Some...
Becoming a smarter MSP with AI-powered automation
The problem with being a ‘smarter’ MSP is that it may often require investment. For those who don’t have a rainy day fund set aside, it would mean dipping into the revenue to stay competitive and maintain margin, which can...
