Tag: Automation

Cybersecurity Skills Gap
Closing the cybersecurity skills gap: How MSPs can rescue businesses

Closing the cybersecurity skills gap: How MSPs can rescue businesses

Cybersecurity threats are growing in frequency and sophistication, and organizations industrywide are grappling with a critical shortage of skilled cybersecurity professionals to defend against them. A World Economic Forum report reveals that the cybersecurity skills gap widened by 8 percent last...

/ March 12, 2025
internal compliance
The power of internal compliance: Driving growth, trust, & efficiency for MSPs

The power of internal compliance: Driving growth, trust, & efficiency for MSPs

For managed service providers (MSPs), internal compliance isn’t just about checking boxes; it’s about building credibility, mitigating risks, and creating a strong foundation for business growth. Our previous blog explored how MSPs can help their clients navigate the complex world...

/ March 12, 2025
XDR cybersecurity
XDR: Your cybersecurity wingman

XDR: Your cybersecurity wingman

As cybercrime continues to rise, the need for automation in cybersecurity has become clear. IT security experts often lack the expertise, headcount, and time to manage the increasing number of alerts and potential threats effectively. For managed service providers (MSPs)...

/ February 24, 2025 / 6 Comments
managed services spending
Positive outlook for managed services spending in 2025

Positive outlook for managed services spending in 2025

Selling managed services to larger enterprises is distinctly different from selling them to smaller organizations. However, tracking the amount of spending specifically allocated to managed services by larger organizations does serve as a barometer to track overall expectations. For instance,...

/ February 20, 2025
patch management
Why patch management automation is more critical than ever

Why patch management automation is more critical than ever

In a shift that bodes well for managed service providers (MSP), a survey of over 250 security and IT professionals found patch management to be a significantly higher cybersecurity priority. Patching can be disruptive and resource-intensive Conducted by Demand Metric on behalf...

/ February 6, 2025
Automated incident response – efficiency at scale

Automated incident response – efficiency at scale

No matter how robust your email security measures are, some threats will inevitably bypass initial defenses. Whether it’s a sophisticated phishing attack or an emerging malware variant, the ability to swiftly detect and respond to post-delivery threats is critical for...

/ January 16, 2025
AI adoption
MSPs are posed to gain an expanded role in generative AI adoption

MSPs are posed to gain an expanded role in generative AI adoption

Managed service providers (MSPs) are increasingly becoming a critical partner for organizations looking to build and deploy generative artificial intelligence (AI) applications. A survey of over 200 executives from enterprises in the Americas and Europe finds nearly two-thirds (65 percent)...

/ December 4, 2024
2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends

2024 MSP Midyear Outlook: Adapting to shifting markets and leveraging emerging trends

As we approach the second half of 2024, managed service providers (MSPs) are at a critical juncture. The ever-changing landscape of technology, cyber threats, and market demands presents both challenges and opportunities. In our recent “The Evolving Landscape of the...

/ September 2, 2024
AI
Can AI help MSPs improve margins?

Can AI help MSPs improve margins?

Artificial intelligence (AI) is being touted as a magic elixir – whatever the problem is, AI is the answer. Unfortunately, it is not quite ready to do many of the more advanced things that people want to do. However, in...

/ June 27, 2024
Tip Tuesday: Using automation to streamline hybrid work processes

Tip Tuesday: Using automation to streamline hybrid work processes

Software automation has gained a lot of steam recently. Remote and hybrid working environments have also grown increasingly popular. The conjunction between the two offers a promising opportunity for managed service providers (MSPs). Why you should offer hybrid-centric automation The...

/ May 21, 2024