Tag: Automation
Tip Tuesday: Using automation to streamline hybrid work processes
Software automation has gained a lot of steam recently. Remote and hybrid working environments have also grown increasingly popular. The conjunction between the two offers a promising opportunity for managed service providers (MSPs). Why you should offer hybrid-centric automation The...
Four automation priorities MSPs should focus on
Many organizations conduct surveys every year about the evolving threats and cybersecurity concerns that enterprises are faced with. Info-Tech Research Group’s report is a must-read for all security stakeholders, chief information security officers (CISOs), and managed service providers (MSPs). Some...
Cybersecurity priorities for MSPs to focus on this year
Many organizations conduct surveys every year about the evolving threats and cybersecurity concerns that enterprises are faced with. Info-Tech Research Group’s report is a must-read for all security stakeholders, chief information security officers (CISOs), and managed service providers (MSPs). Some...
Becoming a smarter MSP with AI-powered automation
The problem with being a ‘smarter’ MSP is that it may often require investment. For those who don’t have a rainy day fund set aside, it would mean dipping into the revenue to stay competitive and maintain margin, which can...
Hybrid cloud automation creates MSP opportunity
IT teams are starting to conclude that cloud automation has become too much of a good thing. A global survey of 535 IT leaders conducted by Broadcom finds that more than 81 percent have multiple cloud automation solutions in place,...
The Automation Advantage: Driving success for your MSP business
Throughout the past year, I’ve emphasized the significant role automation will play in redefining managed service providers (MSPs) and their business models. Considering these imminent changes, the recurring question I encounter in our industry is, “What should I do now?”...
Three reasons to automate MSP business development
When they want to grow their firms, many MSP owners’ first solution is to hire more salespeople. I read an article a few years ago, whose author recommended that if your sales decline, your first response should be to hire...
2023 outlook – The future looks bright for MSPs
As 2022 comes to an end, we are seeing that the “Great Resignation” due to the pandemic has turned into the “Great Layoff” as the global economy adjusts to current world events. Organizations are now preparing to ride out the...
Unified IT service delivery: Future proofing with automation
COVID-19 has forced all industries to rethink how they work. Now that remote and hybrid work are the new norm, enterprises are concerned about running into technical issues that could hamper productivity. Customers expect MSPs to maintain a unified IT...
Ask an MSP Expert: How can my MSP incorporate a “security-first” mindset into our offerings?
Q: Security is an obvious focus for our MSP, but how do we encapsulate a “security-first” mindset into our offerings when we are building them? Nowadays, when you are constructing your MSP’s service offering, security needs to be front and...
