Tag: bots
Bots with conversational interfaces come to Managed Services
Bots with conversational interfaces come to Managed Services
Managed service providers (MSPs) should start moving now toward incorporating conversational interfaces into their customer service applications. Chat bots that rely on natural language interfaces are already employed on the Web. The next wave of these bots, however, will support...
Are chatbots the next major cyber security threat?
Are chatbots the next major cyber security threat?
Me: “Where can I find a course catalogue online?” SmooSmoo: “Yep, I believe I know this one. 😉 I’ve found there’s an answer for your question, but it is not a public article. You need to login first to reveal the...
Managing identity between machines remains a challenge
Managing identity between machines remains a challenge
As we move into a time of machines conducting business on our behalf, we need to start thinking about the implications of that in terms of security and identity. If your machine is talking to my machine, we suddenly have...
