Tag: ChatGPT
Cybercriminals impersonate OpenAI in large-scale phishing attack
Since the launch of ChatGPT, OpenAI has sparked significant interest among both businesses and cybercriminals. While companies are increasingly concerned about whether their existing cybersecurity measures can adequately defend against threats curated with generative AI tools, attackers are finding new...
ChatGPT for MSP marketing: Predictions for 2024
As part of our 2-part series on ChatGPT for MSP marketing, this second entry highlights future predictions of how ChatGPT will continue to unfold for MSPs looking to implement the tool into their marketing strategy. In case you missed part...
Five ways cybercriminals use AI to wreak havoc
It seems that each time there is a new technology advancement, criminals quickly cut to the front of the line when it comes to dreaming up new applications. That is the case with generative artificial intelligence (AI), which has been...
ChatGPT for MSP marketing: What we’ve learned one year in
ChatGPT was unveiled on November 30, 2022 – and there has been no looking back in the marketing world. I want to start by saying that artificial intelligence (AI) is nothing new in marketing. Just like Bitcoin brought cryptocurrency into...
Tip Tuesday: How to train your team to work alongside AI
Artificial intelligence (AI) is rapidly becoming more readily available and beginning to change many processes. The progress has caused many managed service providers (MSPs) to explore how their teams could use the technology to improve workflows. If you’re considering that...
Ask an MSP Expert: How can I use ChatGPT for prospecting?
In a recent survey, 41 percent of respondents stated that while they use ChatGPT for other business initiatives, they haven’t used it for prospecting. Kendra Lee, president of KLA Group, shared some key tips during her webinar on how to...
The race to deliver managed generative AI services is on
While there is a massive amount of interest in all things relating to generative artificial intelligence (AI), the number of organizations that have the skills and resources required to fully exploit it remains limited. Under the hood of generative AI...
View of AI: an expert’s take on its impact
Artificial intelligence (AI) has been a slowly growing part of the cat-and-mouse game between cybercriminal and Chief Information Security Officer (CISO)/Managed Service Provider (MSP) since the first crude AI tools became available decades ago. But AI has exploded into the...
How to use ChatGPT for MSP outbound prospecting
What an exciting time to be in business development for MSPs! The advent of ChatGPT has quickly improved our process. It’s given us back some time while providing us with good quality sales enablement copy that’s already getting marginal results....
The double-edged sword of AI-chatbots
Why should an organization use an MSP? According to Google Bard, an experimental Google chatbot that is powered by the LaMDA large language model, there are many reasons why an organization should utilize an MSP. Here are a few of...
