Tag: GenAI
GenAI FOMO plays to the strengths of MSPs
Interest in generative artificial intelligence (GenAI) remains high. However, a survey of over 250 executives shows that only 22 percent believe their organization’s data foundation is fully ready to support GenAI applications, while 53 percent think their organization is somewhat...
Cybercriminals impersonate OpenAI in large-scale phishing attack
Since the launch of ChatGPT, OpenAI has sparked significant interest among both businesses and cybercriminals. While companies are increasingly concerned about whether their existing cybersecurity measures can adequately defend against threats curated with generative AI tools, attackers are finding new...
The era of LLMs, transformers, and FLMs in AI
“Hello, how are you today?” A simple enough statement, often used to start a conversation. A generative AI (GenAI) interaction will result in a simple human response, such as “I’m fine, thanks.” The GenAI engine can then move on to...
AI drives profit and revenue for MSPs and consultants
Recent studies by Canalys and Channel Futures project managed service provider (MSP) revenue to grow 11% or more in 2024. The Channel Futures study reveals that 62% of MSPs increased their artificial intelligence (AI) deployments and consultations in the fourth quarter...
MSPs to chart a course for GenAI complexities
Organizations that are at the forefront of adopting generative artificial intelligence (GenAI) are running into a plethora of issues. A survey of 1,500 AI practitioners and decision-makers conducted by S&P Global Market Intelligence on behalf of WEKA finds that, on average,...
A guide to incorporating AI into your managed services
Artificial intelligence (AI) is changing how organizations operate and directly impacts how technology is being used to support and provision services. Although there is much to be said about how managed service providers (MSPs) can use AI and generative AI...
IT service providers expect efficiency boost with generative AI
Most managed service providers (MSPs) offer varying degrees of professional services to help organizations. An example of this would be launching a new IT initiative that can be a highly profitable source of revenue. However, competition for the expertise needed...
How artificial intelligence is changing the threat landscape
the There has been a lot of talk about artificial intelligence (AI) and its impact on businesses. In this particular post, we will try to answer the most pertinent question: How has AI changed the threat landscape? This is like...