Tag: IT teams

Current IT monitoring approaches lead to MSP opportunity
As environments become more complex, the level of satisfaction with existing approaches to IT monitoring is declining. A survey of 500 IT leaders conducted by Method Research on behalf of LogicMonitor finds nearly half of respondents (46 percent) have negative...

Cybersecurity tops IT spending priority list for 2023
A survey of 837 IT leaders and 201 line of business (LOB) executives conducted by the market research form Foundry, a unit of International Data Group (IDG), finds 91 percent of CIOs expect their technology budgets to either increase or...

Survey shows MSPs gaining ground with SMEs
A survey of 1,007 IT decision makers at small-to-medium enterprises (SMEs) in the U.S. and United Kingdom suggests that managed service providers (MSPs) are now being viewed as more essential than ever before.

The seven habits of highly effective service providers
The global pandemic has put IT organizations in the spotlight, with greater pressure to deliver differentiated digital products and services. With enterprises expected to spend $2.8 trillion on digital transformation by 2025, IT teams need to fast-track critical priorities such...