Tag: remote work

Remote work has forever changed managed services

Remote work has forever changed managed services

When the shift to remote work first occurred, there was a sense that no matter how bad the COVID-19 pandemic became there would be a return to the office. Two years later the pandemic is still with us, and the...

/ June 6, 2022 / 4 Comments
Survey surfaces increased reliance on MSPs

Survey surfaces increased reliance on MSPs

A recent survey of 1,000 IT decision-makers from small and mid-sized enterprises (SMEs) across a variety of industries conducted by JumpCloud, a directory platform provider, suggests that managed service providers (MSPs) are now accounting for a much larger share of...

/ February 3, 2022
cybersecurity outlook
Cybersecurity in 2022: What’s hot and what’s not

Cybersecurity in 2022: What’s hot and what’s not

This week we feature an MSP’s perspective on what is hot and what is not with regards to cybersecurity in 2022.

/ January 17, 2022 / 7 Comments
2022 Cybersecurity trends: Social engineering, remote work, and training

2022 Cybersecurity trends: Social engineering, remote work, and training

Today, Smarter MSP is continuing its exploration of cybersecurity trends expected to emerge in the year ahead, as well as some surprises from 2021.

/ January 6, 2022
Ask an MSP Expert: How can I get the most value from my RMM?

Ask an MSP Expert: How can I get the most value from my RMM?

The evolving cyberthreat landscape has come into full focus within the past few years, leaving MSPs to prioritize keeping their customers fully protected. For many MSPs, this means maximizing the value from their cybersecurity offering, specifically their remote monitoring and...

/ September 28, 2021
MSPs should expect remote work to be here to stay

MSPs should expect remote work to be here to stay

A survey of 402 executives and technology professionals in the U.S. conducted by Dimensional Research on behalf of ManageEngine, a unit of ZoHo that provides an IT operations platform, suggests managed service providers (MSPs) will be supporting large numbers of...

/ September 23, 2021
Empowering clients with HIPAA-compliant WFH policies

Empowering clients with HIPAA-compliant WFH policies

For MSPs supporting the myriad businesses under HIPAA’s purview, the pandemic forcibly accelerated work-from-home policies that were, for many, already on the roadmap. Any forward-looking organization had anticipated future expansion of remote work practices. But the pandemic meant implementing such...

/ April 1, 2021
Shift to work from anywhere presents major MSP challenge

Shift to work from anywhere presents major MSP challenge

Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...

/ March 24, 2021 / 2 Comments
Race to deliver remote network services at scale is on

Race to deliver remote network services at scale is on

Most managed services revolve around the end point. So any time there is a change to the way PCs and mobile computing devices are employed, the average managed service provider (MSP) will be profoundly impacted. Nothing has made that fundamental...

/ September 2, 2020
Helping clients adjust to the new reality of working

Helping clients adjust to the new reality of working

The pandemic has pushed many businesses to close offices and move to entirely working from home. This has led to many adjustments in how people work and what they need from IT. While this may have been thought of as...

/ July 2, 2020