Month: April 2019

MSPs need to throw a lifeline to IT teams drowning in data

MSPs need to throw a lifeline to IT teams drowning in data

Managed service providers (MSPs) might want to take note of the fact that most organizations today are drowning in data they are increasingly finding difficult to operationalize. A survey of 400 IT professionals published today by Ivanti, a provider of...

/ April 30, 2019
Growth Hacking for MSPs: Marketing Automation

Growth Hacking for MSPs: Marketing Automation

There is a glaring lack of creativity and innovation in the way MSPs market their business. This statement is not to offend those who put out a conscious effort, but more to inspire those who do not. With all the great...

/ April 29, 2019
Ask an MSP Expert: How can an RMM tool help my MSP business?

Ask an MSP Expert: How can an RMM tool help my MSP business?

Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...

/ April 29, 2019
MSPs can help clients be more efficient with automated workflows

MSPs can help clients be more efficient with automated workflows

MSPs come in all sizes, but regardless of the number of employees, there are tools that can help extend your effectiveness and increase your efficiency. You have to find tools that you can afford, and master. Automation can not only...

/ April 26, 2019
Tech Time Warp: Chernobyl virus turns twenty

Tech Time Warp: Chernobyl virus turns twenty

Twenty years ago, after dealing with the aftermath of the Melissa virus — launched on March 26 — network administrators weren’t prepared for what happened next. A month later, on April 26, a particularly nasty version of the CIH virus known as...

/ April 26, 2019
MSPs need to decide where to focus their cloud efforts

MSPs need to decide where to focus their cloud efforts

Amazon Web Services (AWS) and Microsoft have pulled away from the rest of the cloud service provider pack. In terms of market share, Microsoft as witnessed by its most recent financial results is making gains to the increased consumption of...

/ April 25, 2019
Four MSP opportunities to keep an eye on in 2019

Four MSP opportunities to keep an eye on in 2019

Four months of 2019 are in the rear-view mirror, and after talking to MSP owners and security experts on a daily basis, there are some trends are emerging that I thought I’d share. AI is one area that seems to...

/ April 24, 2019
6 sales mistakes MSPs consistently make

6 sales mistakes MSPs consistently make

“Have you ever heard the phrase life is hard, but it’s harder when you’re stupid?” One of my favorite talk show personalities, Bill Handle, asks listeners this often. In my early days of selling, I earned the highest degree in...

/ April 24, 2019
Diverse scope of IoT opportunity for MSPs ahead

Diverse scope of IoT opportunity for MSPs ahead

By now, it should be apparent to all managed service providers (MSPs) that the rise of the Internet of Things (IoT) represents a major opportunity to increase the size and scope of the portfolio of services they offer. Less clear,...

/ April 23, 2019
Building end user trust this MSP Day

Building end user trust this MSP Day

As we prepare for the second annual MSP Day on 23rd May 2019, we can’t help but look back at some of the findings from last year’s inaugural celebrations. When last we brought the IT community together under this banner...

/ April 23, 2019