Month: April 2019

Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Drupal, Symfony Component Vulnerability

Cybersecurity Threat Advisory: Drupal, Symfony Component Vulnerability

What is the Issue? Drupal, a free and open source platform that provides an easy framework for creating websites, discovered a vulnerability in its library (called Symfony) that could give cyber attackers access to caches and servers. The vulnerability could...

/ April 24, 2019
Four MSP opportunities to keep an eye on in 2019

Four MSP opportunities to keep an eye on in 2019

Four months of 2019 are in the rear-view mirror, and after talking to MSP owners and security experts on a daily basis, there are some trends are emerging that I thought I’d share. AI is one area that seems to...

/ April 24, 2019
6 sales mistakes MSPs consistently make

6 sales mistakes MSPs consistently make

“Have you ever heard the phrase life is hard, but it’s harder when you’re stupid?” One of my favorite talk show personalities, Bill Handle, asks listeners this often. In my early days of selling, I earned the highest degree in...

/ April 24, 2019
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: North Korean Trojan: KEYMARBLE

Cybersecurity Threat Advisory: North Korean Trojan: KEYMARBLE

What is the Issue? A group of security researchers has discovered a new variant of the Spectre attack that allows attackers to steal critical information from targets via network connections. Dubbed ‘NetSpectre’, the new attack improves upon its predecessor in...

/ April 23, 2019
Diverse scope of IoT opportunity for MSPs ahead

Diverse scope of IoT opportunity for MSPs ahead

By now, it should be apparent to all managed service providers (MSPs) that the rise of the Internet of Things (IoT) represents a major opportunity to increase the size and scope of the portfolio of services they offer. Less clear,...

/ April 23, 2019
Building end user trust this MSP Day

Building end user trust this MSP Day

As we prepare for the second annual MSP Day on 23rd May 2019, we can’t help but look back at some of the findings from last year’s inaugural celebrations. When last we brought the IT community together under this banner...

/ April 23, 2019
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: NetSpectre Attack can Steal CPU Secrets

Cybersecurity Threat Advisory: NetSpectre Attack can Steal CPU Secrets

What is the Issue? A group of security researchers has discovered a new variant of the Spectre attack that allows attackers to steal critical information from targets via network connections. Dubbed ‘NetSpectre’, the new attack improves upon its predecessor in...

/ April 22, 2019
3 tools for coaxing the truth out of prospects

3 tools for coaxing the truth out of prospects

You won’t find conversations where white lies are more plentiful than those with prospects. They like to play their cards close to the chest, especially early on in the relationship. How many times have you asked how happy they are...

/ April 22, 2019
Ask an MSP Expert: How can we attract more students to the IT industry?

Ask an MSP Expert: How can we attract more students to the IT industry?

Q: I own a mid-sized MSP and I’m having trouble finding talented technicians. That has me worried about the industry as a whole. Is there any hope for getting more kids interested in the profession? MSP’s are fighting a chronic...

/ April 22, 2019 / 2 Comments
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Hidden Malware Inside Images on GoogleUserContent

Cybersecurity Threat Advisory: Hidden Malware Inside Images on GoogleUserContent

What is the Issue: Security researchers have discovered a new attack technique utilizing downloadable images from GoogleUserContent sites such as Google+ and blogger forums. Downloaded images can execute scripts that establish backdoors that have long term access to a system...

/ April 21, 2019