Month: April 2019
Cybersecurity Threat Advisory: Drupal, Symfony Component Vulnerability
What is the Issue? Drupal, a free and open source platform that provides an easy framework for creating websites, discovered a vulnerability in its library (called Symfony) that could give cyber attackers access to caches and servers. The vulnerability could...
Four MSP opportunities to keep an eye on in 2019
Four months of 2019 are in the rear-view mirror, and after talking to MSP owners and security experts on a daily basis, there are some trends are emerging that I thought I’d share. AI is one area that seems to...
6 sales mistakes MSPs consistently make
“Have you ever heard the phrase life is hard, but it’s harder when you’re stupid?” One of my favorite talk show personalities, Bill Handle, asks listeners this often. In my early days of selling, I earned the highest degree in...
Cybersecurity Threat Advisory: North Korean Trojan: KEYMARBLE
What is the Issue? A group of security researchers has discovered a new variant of the Spectre attack that allows attackers to steal critical information from targets via network connections. Dubbed ‘NetSpectre’, the new attack improves upon its predecessor in...
Diverse scope of IoT opportunity for MSPs ahead
By now, it should be apparent to all managed service providers (MSPs) that the rise of the Internet of Things (IoT) represents a major opportunity to increase the size and scope of the portfolio of services they offer. Less clear,...
Building end user trust this MSP Day
As we prepare for the second annual MSP Day on 23rd May 2019, we can’t help but look back at some of the findings from last year’s inaugural celebrations. When last we brought the IT community together under this banner...
Cybersecurity Threat Advisory: NetSpectre Attack can Steal CPU Secrets
What is the Issue? A group of security researchers has discovered a new variant of the Spectre attack that allows attackers to steal critical information from targets via network connections. Dubbed ‘NetSpectre’, the new attack improves upon its predecessor in...
3 tools for coaxing the truth out of prospects
You won’t find conversations where white lies are more plentiful than those with prospects. They like to play their cards close to the chest, especially early on in the relationship. How many times have you asked how happy they are...
Ask an MSP Expert: How can we attract more students to the IT industry?
Q: I own a mid-sized MSP and I’m having trouble finding talented technicians. That has me worried about the industry as a whole. Is there any hope for getting more kids interested in the profession? MSP’s are fighting a chronic...
Cybersecurity Threat Advisory: Hidden Malware Inside Images on GoogleUserContent
What is the Issue: Security researchers have discovered a new attack technique utilizing downloadable images from GoogleUserContent sites such as Google+ and blogger forums. Downloaded images can execute scripts that establish backdoors that have long term access to a system...