Month: March 2023
Survey sees larger MSPs embracing AIOps
A global survey of 127 managed service providers (MSPs) with at least $25 million in revenue and more than 500 employees finds that the use of artificial intelligence to manage IT operations has significantly increased. Conducted on behalf of OpsRamp,...
Ask an MSP Expert: When to use lead generation campaigns vs. sales prospecting
Q: I’m looking to grow my MSP business. What is the most effective way to grow my presence in the market and where should I invest my efforts? I frequently recommend using lead generation, and then in the next breath...
Cybersecurity Threat Advisory: Microsoft Outlook elevation of privilege vulnerability
Last week, Microsoft Threat Intelligence discovered a critical elevation of privilege (EoP) vulnerability in Microsoft Outlook that allows for New Technology LAN Manager (NTLM) credentials to be stolen. Threat actors can potentially authenticate, escalate privileges, and gain access to the...
Navigating the National Cybersecurity Strategy for MSPs
Changes to cybersecurity policy and strategy at the Federal Government level means MSPs will have to navigate an increasingly complex regulatory environment in the years ahead. “That is not surprising as it often takes a little while for the law...
Threat Spotlight: 3 novel phishing tactics
As cybercriminals work to make phishing attacks more effective, they are continually introducing new techniques and tactics to try to trick victims, bypass security, and avoid detection.
Tech Time Warp: How Street Fighter II revolutionized gaming
A crucial chapter in gaming history is receiving a fresh look in the new book Like a Hurricane: An Unofficial Oral History of Street Fighter II by Matt Leone.
Cybersecurity Threat Advisory: New phishing campaigns
Cybercriminals have started new phishing campaigns that targets organizations and individuals who were members of affected banks. Fraudulent messages are being sent in an attempt to trick victims into revealing personal/account information such as social security numbers, passwords, and account...
Digital business transformation needs driving demands for MSPs
A survey of 1,000 technology leaders conducted by Logicalis finds well over half (57 percent) expect to work more closely with managed service providers (MSPs) to achieve digital business transformation goals.
2023 National Cybersecurity Strategy gets aggressive on ransomware
The Biden-Harris Administration has released the 2023 National Cybersecurity Strategy (NCS), which you can read online here. The purpose of this strategy is to ensure a ‘safe and secure digital ecosystem’ for all Americans. These efforts build on the 2018...
Pioneers in Tech: Adele Goldberg, graphical user interface guru
“Behind every great man is a great woman.” No conversation about the success of Apple would be complete without a nod to the work of Adele Goldberg, a computer scientist and early pioneer in the world of graphical user interfaces...
