
Helping MSPs navigate their first audit with confidence
Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...

Cybersecurity Threat Advisory: Microsoft SharePoint zero-day vulnerability
Attackers are actively exploiting CVE-2025-53770, a critical zero-day vulnerability in Microsoft SharePoint, to execute remote code without authentication. This flaw allows attackers to deploy persistent malware and potentially exfiltrate sensitive data from unpatched on-premises environments. Review the full details in...

Vacation season is open season for cybercriminals: Here’s why
For school children, summer means lazy days of swimming pools, splash pads, melting ice cream cones, and camp. For cybersecurity professionals, it means being on guard 24/7, because cybercriminals don’t take a summer break. The summertime impact Cyberattacks now occur...
Sales & Marketing

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content
Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...

Is your sales team losing deals they should win?
You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...

How MSPs can fuel faster growth with AI + cold outreach
Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...
Security

Survey: MSPs play a pivotal role to organizations’ cloud success
A survey of over 280 IT leaders from organizations in the U.S. and Europe, each generating over $200 million in annual revenue, reveals that 57 percent expect to increase their reliance on managed service providers (MSPs) for managing, governing, and...

Cybersecurity Threat Advisory: CrushFTP zero-day vulnerability
CrushFTP has disclosed a new critical vulnerability, CVE-2025-54309, which is currently being exploited in the wild. One indicator of compromise is a “last_logins” value set for internal default accounts. Review the details in this Cybersecurity Threat Advisory to help minimize...
Better Business

Tip Tuesday: Enhance value with extended hardware lifecycle management
Staying on top of the hardware lifecycle is crucial for managing your clients’ information technology (IT) environments. Legacy technology can introduce security risks, and implementing extended hardware lifecycle management can be complex. In this edition of Tip Tuesday, explore how...

Is it time for MSPs to dive into the home cybersecurity market?
The question of whether managed service providers (MSPs) should enter the home cybersecurity market has been debated for years. While some MSPs have ventured into this area, it has not yet gained widespread traction—though that may soon change. The home...
Tech Insight

Tech Time Warp: Slicing into the history of CT scans
A CT scan is so commonplace no one thinks twice about it anymore—but, as with all things technology, we really should. Take a look at the history behind CT scans in this edition of Tech Time Warp. Forty-two years ago,...

Pioneers in Tech: The man behind Moore’s Law
July 18 marks the 57th anniversary of Intel’s incorporation—and as with any of the Silicon Valley juggernauts, the backstory of its founders is fascinating. Take Gordon Moore, who—along with Robert Noyce and Andy Grove—incorporated the microprocessor company in 1968 and...