MSPs
Helping MSPs navigate their first audit with confidence

Helping MSPs navigate their first audit with confidence

Managed service providers (MSPs) are increasingly expected to provide more than just IT support—they’re becoming essential players in helping clients meet compliance and security requirements. Whether you’re building a SOC 2 practice or supporting a healthcare client subject to Health...

/ July 23, 2025
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Microsoft SharePoint zero-day vulnerability

Cybersecurity Threat Advisory: Microsoft SharePoint zero-day vulnerability

Attackers are actively exploiting CVE-2025-53770, a critical zero-day vulnerability in Microsoft SharePoint, to execute remote code without authentication. This flaw allows attackers to deploy persistent malware and potentially exfiltrate sensitive data from unpatched on-premises environments. Review the full details in...

/ July 22, 2025
MSPs
Vacation season is open season for cybercriminals: Here’s why

Vacation season is open season for cybercriminals: Here’s why

For school children, summer means lazy days of swimming pools, splash pads, melting ice cream cones, and camp. For cybersecurity professionals, it means being on guard 24/7, because cybercriminals don’t take a summer break.  The summertime impact Cyberattacks now occur...

/ July 22, 2025
Entra ID
Barracuda launches Entra ID Backup Premium to strengthen Microsoft Identity data recovery

Barracuda launches Entra ID Backup Premium to strengthen Microsoft Identity data recovery

Barracuda has introduced Entra ID Backup Premium, a SaaS-based solution designed to help organizations recover Microsoft Entra ID data beyond the platform’s default 30-day retention window. The launch adds a critical layer to identity protection, enabling fast restoration of users,...

/ July 21, 2025

Sales & Marketing

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content

Ask an MSP Expert: How AI can help you personalize outreach and repurpose content

Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...

/ July 16, 2025
sales team
Is your sales team losing deals they should win?

Is your sales team losing deals they should win?

You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...

/ July 9, 2025
cold outreach
How MSPs can fuel faster growth with AI + cold outreach

How MSPs can fuel faster growth with AI + cold outreach

Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...

/ June 11, 2025
Read more Sales & Marketing posts »

Security

Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Vulnerability in Google’s Gemini for Workspace

Cybersecurity Threat Advisory: Vulnerability in Google’s Gemini for Workspace

A newly discovered vulnerability in Google’s Gemini for Workspace allows attackers to manipulate artificial intelligence (AI)-generated email summaries. Threat actors embed concealed instructions in seemingly benign emails to bypass traditional email security. Review the details within this Cybersecurity Threat Advisory...

/ July 24, 2025
Survey: MSPs play a pivotal role to organizations’ cloud success

Survey: MSPs play a pivotal role to organizations’ cloud success

A survey of over 280 IT leaders from organizations in the U.S. and Europe, each generating over $200 million in annual revenue, reveals that 57 percent expect to increase their reliance on managed service providers (MSPs) for managing, governing, and...

/ July 24, 2025
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: CrushFTP zero-day vulnerability

Cybersecurity Threat Advisory: CrushFTP zero-day vulnerability

CrushFTP has disclosed a new critical vulnerability, CVE-2025-54309, which is currently being exploited in the wild. One indicator of compromise is a “last_logins” value set for internal default accounts. Review the details in this Cybersecurity Threat Advisory to help minimize...

/ July 23, 2025
Read more Security posts »

Better Business

business growth
The MSP Customer Insight Report 2025: Key takeaways for success

The MSP Customer Insight Report 2025: Key takeaways for success

Managed service providers (MSPs) have become indispensable partners for organizations navigating the security challenges that accompany business growth. These challenges include increased IT complexity, managing a spiraling number of security tools, and adapting security strategies to keep pace with expansion....

/ July 15, 2025 / 3 Comments
Tip Tuesday
Tip Tuesday: Enhance value with extended hardware lifecycle management

Tip Tuesday: Enhance value with extended hardware lifecycle management

Staying on top of the hardware lifecycle is crucial for managing your clients’ information technology (IT) environments. Legacy technology can introduce security risks, and implementing extended hardware lifecycle management can be complex. In this edition of Tip Tuesday, explore how...

/ July 15, 2025
home cybersecurity market
Is it time for MSPs to dive into the home cybersecurity market?

Is it time for MSPs to dive into the home cybersecurity market?

The question of whether managed service providers (MSPs) should enter the home cybersecurity market has been debated for years. While some MSPs have ventured into this area, it has not yet gained widespread traction—though that may soon change. The home...

/ July 14, 2025
Read more Better Business posts »

Tech Insight

Tech Time Warp
Tech Time Warp: Slicing into the history of CT scans

Tech Time Warp: Slicing into the history of CT scans

A CT scan is so commonplace no one thinks twice about it anymore—but, as with all things technology, we really should. Take a look at the history behind CT scans in this edition of Tech Time Warp. Forty-two years ago,...

/ July 25, 2025
Pioneers in Tech
Pioneers in Tech: The man behind Moore’s Law

Pioneers in Tech: The man behind Moore’s Law

July 18 marks the 57th anniversary of Intel’s incorporation—and as with any of the Silicon Valley juggernauts, the backstory of its founders is fascinating. Take Gordon Moore, who—along with Robert Noyce and Andy Grove—incorporated the microprocessor company in 1968 and...

/ July 18, 2025
Tech Time Warp
Tech Time Warp: The slide rule becomes obsolete

Tech Time Warp: The slide rule becomes obsolete

“150 Extra Engineers.” This 1952 IBM advertisement for the IBM Electronic Calculator is not dissimilar from today’s marketing for the latest artificial intelligence (AI) innovations: “An IBM Electronic Calculator speeds through thousands of intricate computations so quickly that on many...

/ July 11, 2025
Read more Tech Insight posts »