Cybersecurity Threat Advisory: SonicWall SSL VPN targeted by Akira ransomware – updated
Update: This post was updated on August 7, 2025, to reflect corrected information regarding this threat. An Akira ransomware campaign is specifically targeting SonicWall SSL VPN devices. Attackers are actively exploiting these vulnerabilities to gain unauthorized access to corporate networks....
MSPs: Stop account takeovers (ATO) cold
Account takeover (ATO) cyberattacks are a particularly pernicious and challenging threat to combat. They have only grown more complex as credential management becomes increasingly intricate across organizations. According to a recent Barracuda 2025 Email Threats Report, 20% of companies experience...
Closing the cybersecurity gap: Can AI reduce the human risk factor?
If you’ve ever heard the expression ‘sometimes it’s best to get out of your own way,’ it might as well have been coined for cybersecurity. According to IBM, 95 percent of data breaches involve human error, while just 8 percent of...
Sales & Marketing
Ask an MSP Expert: How AI can help you personalize outreach and repurpose content
Artificial intelligence (AI) excels at spotting patterns and automating workflows, but what about the messy, one-off challenges that arise in real sales conversations? This is where skepticism can creep in. However, with the right approach, AI can still serve as...
Is your sales team losing deals they should win?
You’re trying to grow, and it feels like the sales team should be helping you get there. But too often, they’re chasing the wrong leads, following up inconsistently, or losing deals that should have been won. Add to that many...
How MSPs can fuel faster growth with AI + cold outreach
Dave leads a B2B services firm with a dedicated sales team of three. Over the past year, they’ve invested time and resources into cold outreach, hiring sales reps, and launching marketing campaigns. Despite these efforts, the results have been underwhelming,...
Security
Cybersecurity Threat Advisory: Critical NetScaler Gateway vulnerability
A threat campaign is actively exploiting a critical vulnerability, CVE-2025-6543, in Citrix NetScaler ADC and Gateway appliances configured as a Gateway or AAA virtual server. Review this Cybersecurity Threat Advisory for detailed guidance and recommended actions to mitigate your risk....
Cybersecurity Threat Advisory: Microsoft Exchange high-severity vulnerability
CVE-2025-53786 is a high-severity vulnerability affecting Microsoft Exchange servers, allowing attackers to move laterally within Microsoft cloud environments and potentially compromise entire domains. Currently, approximately 29,000 Exchange servers remain unpatched, leaving organizations exposed to significant risk. Review the information in...
Municipal cybersecurity: MSPs navigate the front lines of digital defense
American cities are under siege in cyberspace, and the managed service providers (MSPs) they depend on are their best hope for defense. Last week, St. Paul, Minnesota, declared a state of emergency after a “deliberate, coordinated digital attack” forced the...
Better Business
Survey reveals the real IT priorities for 2025: Cybersecurity and cloud take the lead
A survey of over 1300 IT leaders finds that, while organizations are increasing investment in artificial intelligence (AI), they remain more focused on traditional challenges such as cybersecurity and cloud computing. Conducted by Experis, a managed and professional services provider...
Cloud liberation: What Microsoft’s deal with CISPE means for MSPs
Managed service providers (MSPs) in Europe are closely watching how a settlement between Microsoft and the Cloud Infrastructure Services Providers in Europe (CISPE) coalition will impact pricing and availability of cloud services. Under the agreement, cloud service providers (CSPs) that are...
Partner Spotlight: Innovative solutions for modern cyberthreats
With cyberthreats increasingly targeting clients in the architecture, engineering, and construction (AEC) sector, managed services provider (MSP) Advance2000 knew it needed a smarter, more robust way to protect them. Headquartered in Buffalo, NY, with additional offices in Canada and Romania, Advance2000...
Tech Insight
Tech Time Warp: Welchia—when the remedy was as bad as the malady
August 2003 was already challenging for network administrators. They were busy fending off the Blaster worm, whose payload caused computers to reboot every 60 seconds, so initially they may have reacted positively to news of the Welkin worm. Welkin was...
Pioneers in Tech: Sir Clive Sinclair, a man ahead of his time
One major development in the demise of the slide rule was the release of the Sinclair Executive Electronic Pocket Calculator in August 1972. At one-third the size of its competitors, not to mention half the cost, the Sinclair Executive was...
Tech Time Warp: The TRS-80 makes its debut
It sounds like a joke today: A major retailer, concerned about waning interest in CB radio, decides to offer a new product line. But the retailer isn’t sure this new product line will have any staying power. Would the market...