Anne Campbell

All posts by Anne Campbell

Anne Campbell is the public relations manager for Barracuda. She's been with the organization since 2014, working on content and public relations for Barracuda MSP, the MSP-dedicated business unit of Barracuda. She started her career in newspaper and magazine journalism, and she brings that editorial point of view the work she does, using it to help craft compelling stories.

Threat Watch: NotPetya ransomware

Threat Watch: NotPetya ransomware

Update: As researchers learn more about the malware that quickly spread around the world earlier this week, it has become clear the malware wasn’t what it first appeared to be. According to Forbes, multiple security researchers have uncovered flaws in...

/ June 27, 2017
MSP profitability: The real reason you aren’t getting results you want

MSP profitability: The real reason you aren’t getting results you want

For MSPs, it can be easy to fall into the trap of thinking success is just around the corner for your business. You convince yourself that you just need to find a little more time to work on improving your...

/ April 26, 2017
2017 predictions
Executive Viewpoints: 4 MSP Predictions for 2017

Executive Viewpoints: 4 MSP Predictions for 2017

As 2016 comes to a close, we sat down with three executives from Intronis MSP Solutions by Barracuda to get their perspectives on what’s in store for the MSPs in 2017.

/ December 28, 2016
healthcare ransomware
Ransomware’s growing impact on healthcare security and HIPAA compliance

Ransomware’s growing impact on healthcare security and HIPAA compliance

Ransomware skyrocketed in 2016, with the FBI reporting an average of 4,000 ransomware attacks per day — a 300-percent increase since 2015. This has been especially bad news for healthcare organizations, which have been hit hard by this type of...

/ November 9, 2016
Baer
4 ways to improve your customer service as an MSP

4 ways to improve your customer service as an MSP

Be honest. Does your MSP provide exceptional customer service? Odds are you don’t. Jay Baer, author of Hug Your Haters, explained at Content Marketing World last month that 80 percent of businesses say they deliver exceptional customer service, but only...

/ November 2, 2016
4 Lessons MSPs can learn from Content Marketing World 2016

4 Lessons MSPs can learn from Content Marketing World 2016

Last month, I trekked to Cleveland and spent a whirlwind 48 hours learning from the best and the brightest in the content marketing industry. It wasn’t quite as overwhelming as my first trip to Content Marketing World, but I still...

/ October 5, 2016
What MSPs can learn from the Delta outage

What MSPs can learn from the Delta outage

I should have picked up on the warning signs when I walked into the Indianapolis airport at 6:30 a.m. on Monday morning. A news crew was filming in front of Delta’s ticket counter, and a Delta representative was guiding everyone...

/ August 10, 2016
cerber ransomware
Cerber ransomware targets Microsoft Office 365 users

Cerber ransomware targets Microsoft Office 365 users

First identified back in March, Cerber ransomware made headlines again recently after reportedly targeting Microsoft Office 365 users through a large-scale zero-day attack. Outside estimates say the email was sent to millions of Office 365 users and that it took...

/ June 30, 2016
6 Bad marketing habits that MSPs need to break

6 Bad marketing habits that MSPs need to break

Marketing can be a real Achilles’ heel for IT service providers. You can have the tech side of the business down cold and provide outstanding customer service, but if you aren’t bringing in new business it’s going to create problems...

/ March 9, 2016
cold caling tips
4 Simple ways for MSPs to improve their cold-calling skills

4 Simple ways for MSPs to improve their cold-calling skills

Cold calling gets a bad rap sometimes, and I think it’s mostly because it forces MSPs to go outside their comfort zone. After all, it’s a different skill set, and it takes patience to see results. Making excuses is much...

/ December 16, 2015