Kevin Williams

All posts by Kevin Williams

Kevin Williams is a journalist based in Ohio. Williams has written for a variety of publications including the Washington Post, New York Times, USA Today, Wall Street Journal, National Geographic and others. He first wrote about the online world in its nascent stages for the now defunct “Online Access” Magazine in the mid-90s.

Ask an MSP Expert: How can we expand our IT service business internationally?

Ask an MSP Expert: How can we expand our IT service business internationally?

Q:  The managed service business is very competitive and sometimes the United States feels saturated with IT providers. My business is strong and I’m primed to grow it. Are there any options for expanding internationally? Good question! For insights on...

/ October 1, 2018
The dangers lurking in SMB networks

The dangers lurking in SMB networks

The most significant risks to your SMB customers don’t always come from threats with catchy names like Wanna Cry. Instead, the biggest threats can come from sources with names that are often more mundane like “Paula in Accounting” or “Dave...

/ September 26, 2018
Fileless attacks are lurking threats

Fileless attacks are lurking threats

You’ve installed all the latest antivirus programs and firewalls for your SMB clients, and their networks are safe and sound. When things are working well, a calm status quo makes everyone happy. Unfortunately, a placid surface doesn’t necessarily mean there’s...

/ September 18, 2018
BYOD: The good and the bad

BYOD: The good and the bad

“As long as a smartphone is allowed into an organization, there is no way of controlling how an employee uses the technology.” – Dr. Matthew Warren Smarter MSP recently looked at some of the security concerns inherent with BYOD (Bring...

/ September 12, 2018
Ask an MSP Expert: Navigating the bid process for government clients

Ask an MSP Expert: Navigating the bid process for government clients

Q:  My MSP has never gone after government business, I have wanted to, but I keep getting scared away by the whole bidding process. How complicated is it? An excellent MSP opportunity may be hiding in plain sight. Many MSPs...

/ September 10, 2018
Email bombing is making a quick comeback

Email bombing is making a quick comeback

I have an old AOL email account that I haven’t opened in seven years — maybe even ten. Right now, it’s a swamp of spam. My AOL could be email bombed, and I wouldn’t know or care. “Email bombing,” despite...

/ August 29, 2018 / 2 Comments
Foreshadow foreshadowing trouble ahead?

Foreshadow foreshadowing trouble ahead?

Foreshadow has joined Spectre and Meltdown on the list of Intel’s announced chip security vulnerabilities this year. Intel announced the vulnerability and released a well-produced video explaining the lapse and recommended fixes. While Intel’s response to Spectre and Meltdown earlier...

/ August 21, 2018
k-12 security
How MSPs can help conquer K-12 security challenges

How MSPs can help conquer K-12 security challenges

The ubiquitous yellow school buses are starting to rumble down the roads. High school athletes can be seen out on practice fields. Work-from-home parents will soon have their days “free” again. And for MSPs that manage school networks, summer breaks...

/ August 17, 2018
election security
How MSPs can help keep elections secure

How MSPs can help keep elections secure

While most of the the country has been focused on the waning days of summer vacation, splash pads, swimming pools, and back-to-school sales, the eyes of the political world were focused on a tiny slice of Ohio this week in...

/ August 9, 2018
AI for MSPs
Ask an MSP Expert: How can I capitalize on AI as an MSP?

Ask an MSP Expert: How can I capitalize on AI as an MSP?

Q: AI seems to be everywhere I look these days! How can I capitalize on the AI opportunity as an MSP? What ways should I be using it? Artificial intelligence can feel like a buzzword, but MSPs that are paying...

/ August 6, 2018