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Managed service providers (MSPs) are facing a perfect storm. The expanded remote workforce, acceleration of digital transformation, increased rate of cloud adoption, and rapidly evolving threat landscape are all driving a laser-focus on MSP cybersecurity.

On top of all this, MSPs themselves are being targeted by bad actors due to the level of access MSPs have to their customers’ networks. To stay relevant and competitive in this challenging environment, MSPs must be vigilant with their own internal cybersecurity posture and become security-centric with their operations and the services they offer to their customers.

As a long-term partner of MSPs, Barracuda MSP is committed to helping MSPs secure their customers and leverage opportunities for business growth. Today, Barracuda announced two key updates to its security offering for MSPs.

These updates include the new availability of Barracuda CloudGen Access for MSPs to Barracuda MSP partners, as well as enhancements to our security-centric remote monitoring and management tool—including a new name.

Barracuda CloudGen Access brings ZTNA to MSP cybersecurity

Barracuda CloudGen Access for MSPs is a multi-tenanted Zero Trust Network Access (ZTNA) solution that enables MSPs to quickly and easily protect customers’ resources and implement control for any unmanaged BYOD devices, while ensuring customers’ remote workers stay productive with secure, fast, and reliable access. It expands an MSP’s multilayered security service offerings beyond the traditional network perimeter.

The addition of CloudGen Access complements the protection Barracuda MSP provides via the Barracuda RMM platform and other solutions by focusing on providing secure access to apps and workload, from any device . For more information about Barracuda CloudGen Access, visit

Security-centric RMM platform updates and new branding

Barracuda acquired Managed Workplace RMM in 2019 and has been innovating the platform ever since, including  connecting to Office 365 APIs, introducing automated third-party software update and patch management via Barracuda Advanced Software Management, and more. As Barracuda MSP continues our commitment to the security-centric journey with MSP partners, we have decided to re-name the scalable, cloud-based RMM platform Barracuda RMM.

In addition to the new name, we also released a new version of Barracuda RMM. The new release introduces integration with Barracuda Intronis Backup, a software-only backup and disaster recovery solution that offers flexible, comprehensive data protection. MSPs can now deploy, monitor, and manage their Intronis Backup from within Barracuda RMM, reducing the number of interfaces an MSP needs to monitor and manage their customers. Through Barracuda RMM, MSPs can access an at-a-glance view of their customers’ backup statuses and generate brandable reports to help them demonstrate their value to their customers.

Supporting a security-centric journey

As MSPs continue to assist their customers in adapting to working remotely, the introduction of Barracuda CloudGen Access and enhancements to Barracuda RMM are necessary next steps in helping protect against cyberthreats while they further their digital transformation and cloud adoption.

Join our upcoming webinars to learn more about CloudGen Access and Barracuda RMM.

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Doris Au

Posted by Doris Au

Doris is a product marketing manager at Barracuda MSP. In this position, she is responsible for connecting managed service providers with multi-layered security and data protection products that can protect their customers from today’s advanced cyber threats.

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