Tag: RMM

Ask an MSP Expert: How can we streamline our patch management process?

Ask an MSP Expert: How can we streamline our patch management process?

Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...

/ March 8, 2022
Ask an MSP Expert: The value of offering security assessments

Ask an MSP Expert: The value of offering security assessments

Q: What are some ways that we, as an MSP, can showcase the value of our managed security offering to our customers? The importance of a strong cybersecurity offering and maintaining a security-centric posture for MSP businesses is more important...

/ November 18, 2021 / 5 Comments
Partner Spotlight: MSP improves efficiency with Barracuda RMM

Partner Spotlight: MSP improves efficiency with Barracuda RMM

Business Communication Systems of North Carolina (BCS of NC), based in New Bern, North Carolina, has been providing IT, security, voice and data cabling services, and phone installation to the local community since 1999. IT Director Tchitchu van Barneveld, now...

/ October 26, 2021
Ask an MSP Expert: How can I get the most value from my RMM?

Ask an MSP Expert: How can I get the most value from my RMM?

The evolving cyberthreat landscape has come into full focus within the past few years, leaving MSPs to prioritize keeping their customers fully protected. For many MSPs, this means maximizing the value from their cybersecurity offering, specifically their remote monitoring and...

/ September 28, 2021
Ask an MSP Expert: How can an RMM tool grow my MSP business?

Ask an MSP Expert: How can an RMM tool grow my MSP business?

A remote monitoring and management (RMM) tool gives managed services providers (MSPs) the ability to monitor clients’ IT and troubleshoot and repair a range of issues without a trip to their offices or facilities. There’s no doubt an RMM tool...

/ August 23, 2021 / 4 Comments
Barracuda innovates with new updates to RMM platform

Barracuda innovates with new updates to RMM platform

Leveraging the right remote monitoring and management tool (RMM) has become a critical part of many leading MSPs’ efforts to bolster their cybersecurity offering. Barracuda recently enhanced its already robust, security-centric Barracuda RMM with its latest release, which offers MSPs...

/ August 17, 2021
Partner Spotlight: MSP achieves GDPR compliance using Barracuda RMM

Partner Spotlight: MSP achieves GDPR compliance using Barracuda RMM

SOTEC GmbH, headquartered in Laudenbach, Germany, is one of the leading IT systems integrators and service providers in the Rhein Neckar metropolitan area in southwestern Germany. Serving small businesses and enterprises, the company provides consultancy, security, GDPR compliance, and infrastructure...

/ July 27, 2021
Podcast: Securing a remote workforce with RMM, Episode 5

Podcast: Securing a remote workforce with RMM, Episode 5

In our previous episode, we turned our focus to managed security services, including zero-trust network access (ZTNA), which is quickly becoming a layer of protection used to bolster a security services offering. In the fifth episode of the SmarterMSP Podcast,...

/ June 14, 2021
Q&A: Barracuda named 2021 RMM Vendor of the Year

Q&A: Barracuda named 2021 RMM Vendor of the Year

Each year, the very best service offerings and the top vendors are recognized at the annual North American MSP Innovation Awards, hosted by Channel Partner Insight. This year, Barracuda is being honored as the RMM Vendor of the Year for...

/ June 11, 2021
Partner Spotlight: RMM helps MSP establish track record of success

Partner Spotlight: RMM helps MSP establish track record of success

As we approach Global MSP Day on May 26, many MSPs are searching for ways to overcome their common challenges. One MSP success story involves Golden West Technologies, an MSP located in South Dakota that required a RMM solution that...

/ April 19, 2021