Tag: RMM
Ask an MSP Expert: How can I meet evolving cloud security needs?
Q: Many of my SMB customers have adopted cloud solutions as a result of their shift to operating with a remote workforce. How can my MSP maintain strong cloud security while keeping pace with this shift? According to a recent...
Ask an MSP Expert: How can I successfully migrate my RMM tool?
Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...
Q&A: How to drive efficiency with Barracuda RMM
You may have seen that last week, Barracuda unveiled a new name for its security-centric RMM platform. Formerly known as Barracuda Managed Workplace, it will be called Barracuda RMM moving forward. This change is an exciting step as we continue...
Barracuda enhances service offering for security-centric MSPs
Managed service providers (MSPs) are facing a perfect storm. The expanded remote workforce, acceleration of digital transformation, increased rate of cloud adoption, and rapidly evolving threat landscape are all driving a laser-focus on MSP cybersecurity. On top of all this,...
Ask an MSP Expert: How can my MSP incorporate a “security-first” mindset into our offerings?
Q: Security is an obvious focus for our MSP, but how do we encapsulate a “security-first” mindset into our offerings when we are building them? Nowadays, when you are constructing your MSP’s service offering, security needs to be front and...
Best RMM Vendor named by Channel Partner Insights
The year 2020 has brought many changes to how businesses operate. MSPs had to adapt quickly, modifying their service delivery methods to continue effectively serving and securing their customers. An MSP’s RMM tool can play a critical role in how...
Introducing Managed Workplace 12 SP2
Barracuda MSP is excited to introduce the latest release of its security-centric RMM tool, Managed Workplace. The release of Managed Workplace 12 SP2 highlights Barracuda MSP’s continual effort to innovate and to provide an easy-to-use, easy-to-manage cybersecurity ecosystem for our...
Ask an MSP Expert: How can an RMM tool help my MSP business?
Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...
Ask an MSP Expert: How can an RMM automate security offerings?
Q: I have heard that adding an RMM tool can improve delivery of our managed security services offering for customers, specifically through automation. How can an RMM tool do this? If the new situation that MSPs and their clients find...
MSP increases efficiency and wins new business with RMM
Located in Brisbane, Queensland, Vertu Technology provides IT Managed Services to businesses in Australia, New Zealand, and Indonesia. Founder and Principal, Alex Halim started Vertu Technology in the early 2000s, while working at another IT firm as a Technical Service...