Tag: RMM
Introducing Managed Workplace 12 SP2
Barracuda MSP is excited to introduce the latest release of its security-centric RMM tool, Managed Workplace. The release of Managed Workplace 12 SP2 highlights Barracuda MSP’s continual effort to innovate and to provide an easy-to-use, easy-to-manage cybersecurity ecosystem for our...
Ask an MSP Expert: How can an RMM tool help my MSP business?
Q: I am a relatively new MSP, with two technicians who are keeping up with the demand of several customers. My techs have been asking for a remote monitoring and management tool. Is this necessary, and how can an RMM...
Ask an MSP Expert: How can an RMM automate security offerings?
Q: I have heard that adding an RMM tool can improve delivery of our managed security services offering for customers, specifically through automation. How can an RMM tool do this? If the new situation that MSPs and their clients find...
MSP increases efficiency and wins new business with RMM
Located in Brisbane, Queensland, Vertu Technology provides IT Managed Services to businesses in Australia, New Zealand, and Indonesia. Founder and Principal, Alex Halim started Vertu Technology in the early 2000s, while working at another IT firm as a Technical Service...
Why going ‘security-first’ is key
It’s a cyberthreat perfect storm. Today’s cyberthreat climate, coupled with businesses’ digital transformation and the increase in the remote workforce, makes taking a ‘security-first’ approach crucial for MSPs to be efficient and effective in managing and securing customers’ networks, data,...
Ask an MSP Expert: How can my MSP incorporate a “security-first” mindset into our offerings?
Q: Security is an obvious focus for our MSP, but how do we encapsulate a “security-first” mindset into our offerings when we are building them? Nowadays, when you are constructing your MSP’s service offering, security needs to be front and...
Demonstrating your value with Managed Workplace RMM
Being a managed service provider (MSP) is not easy. Not only do MSPs need to be in tune with the latest and greatest technologies, manage the ever-growing business trends such as cloud computing, remote workforce, secure the right talents for...
Simplified onboarding helps MSP establish positive track record
Golden West Technologies delivers managed security, infrastructure, wide-area networking, and unified communications services to small and medium businesses in western South Dakota. The Rapid City-based company serves state and local governments, banking, healthcare, education, mining, manufacturing and Native American tribal...
Service for tracking products specifically employed by MSPs enters beta
While there is no shortage of online sites that compare products for end users, the number of sites that provide a similar service for managed service providers (MSPs) has been comparatively slight. MSP Navigator is now beta testing a namesake...
Ask an MSP Expert: What are some factors to consider before switching our RMM?
Q: My existing contract with my RMM vendor is coming up and I am contemplating on switching vendors. I want to make sure that I am using the best tool for my budget and needs. I manage roughly 500 endpoints...