Category: Better Business
Global MSP Day 2024: Q&A with our featured speakers
Managed service providers (MSPs) across the globe are feeling the excitement and build-up of Global MSP Day 2024! On June 6th, we’ll be celebrating, networking, and collaborating with MSPs around the world both virtually and in-person. This incredible annual event...
Minding the cybersecurity talent gap for MSPs
We have reported extensively on the cybersecurity talent shortage plaguing the industry. The shortage is more than just a personnel issue though, it represents a serious cybersecurity problem. For instance, a Gartner report says that by 2025, half of all...
Expert views on closing the cybersecurity talent gap for MSPs
The cybersecurity talent shortage in the workforce presents a direct cybersecurity threat. Statistics from the National Institute of Standards and Technology (NIST) paint a grim picture: By 2025, a lack of talent or human failure will be responsible for over...
Generative AI is a game-changer for how MSPs demonstrate value
Customers like to have a clear understanding of what’s going on. MSPs hold more than enough data to let customers know what is going on with their services. However, they struggle to transform this data into a useful form that...
DORA: What this means for MSPs
In many places, DORA (Designated Outdoor Refreshment Area) means you can walk the streets in designated areas with an adult beverage. But in cybersecurity circles, DORA has a completely different meaning. Landmark legislation aims to ensure digital operational resilience Managed...
Using AI to cross-sell and upsell
Increasing revenue, particularly with a good margin, is a major focus for any business. Many managed service providers (MSPs) find themselves in a situation where they have gotten off the ground and survived mainly through gaining passing trade with strong...
Survey reveals cloud computing opportunity for MSPs with enterprise clients
A survey of 1,300 chief information officers (CIOs), chief technology officers (CTOs), and other senior technology leaders with more than 1,000 employees suggests cloud computing environments are becoming more complex at a rate that most internal IT teams cannot effectively...
Survey highlights need for additional cloud security expertise
There’s an old maxim that says you can’t manage what you can’t see. That has never been truer than when it comes to cloud computing environments. That lack of visibility, however, also creates opportunities for managed service providers (MSPs) to...
