Category: Featured
Reliance on open source software expands opportunities for MSPs
One of the most attractive things about open source software is that it’s free. Many IT professionals routinely download it simply because they don’t have to get approval from anybody. And quite a few IT organizations have even gone so...
Marketing CMMC compliance services as an MSP
In my 18 years as an IT support company executive, I’ve learned a lot about the client’s needs. I can rattle off solutions to common problems and give you a laundry list of ways to proactively move your business forward....
Tech Time Warp: Torpig malware collects stolen financial data
Once upon a time, you could avoid malware by staying away from “seedy” websites. But the Torpig botnet—aka Sinowal, aka Mebroot—proved that even reputable business websites could be compromised and refer traffic to malicious download sites. First spotted in late...
MSPs find opportunity in cloud security gaps
Cloud security issues are creating a major opportunity for managed service providers (MSPs) as organizations of all sizes continue to struggle with the shared responsibility model that cloud service providers require customers to embrace. A survey of 303 IT professionals...
IoT security and MSPs: Just the beginning
The continued proliferation of IoT will present both challenges and opportunities for MSPs in 2021. Projections put the number of IoT devices by 2021 at over 35 billion. This parade of IoT devices ranges from security cameras to appliances to...
Tech Time Warp: Harvest computer decodes secrets for the NSA
On February 27, 1976, a ground-breaking supercomputer was quietly decommissioned at the National Security Agency, with its story only to be told years later, once declassified. The one-of-a-kind Harvest computer—a special model of the IBM 7030, or Stretch—was specifically built...
Tech Time Warp: Technology and the right to privacy
One of the great ironies of modern life: Technology has made life easier, but it’s also made life more complex. It’s great that location data has made the road atlas obsolete, but how much privacy can you reasonably expect when...
Bring some innovation to your client’s sales departments
The heart and soul of every business is the sales team. If you aren’t selling, you aren’t making money, and companies falter when sales slow down. Selling became a huge challenge during the pandemic for many companies, but there are...
Pioneers in Tech: The first African American PhD in Computer Science
The contributions of the Black community to technology history are only just beginning to be recognized, with “hidden figures” such as NASA’s Katherine Johnson finally receiving the accolades they deserve. Another tech pioneer that should be a household name is...
Data is still what keeps IT leaders up at night
The single most important attribute any managed services provider (MSP) can arguably have is empathy for their customers. If the customer doesn’t think their MSP is feeling their pain the odds that they will go find someone else who does,...
