Category: Security

How Google neutralized phishing attacks and what you can learn from them
Google announced a remarkable achievement this week — not one of its 85,000 employees has been the victim of a phishing attack since the beginning of 2017. Phishing refers to when a hacker sends an email that looks authentic for...

Residential managed services: New frontier or urban legend?
Among the reams of material I read each week about cyber security, I saw that the rise of residential managed services is something of an “MSP urban legend.” People keep saying it’s going to happen, but it hasn’t. At least...

How MSPs can help secure the power grid
Much of the eastern United States has been slogging through a hot, humid summer. Places like Burlington, Vermont recently recorded its highest low ever, with the temperature not dropping below 80 degrees at night. A stifling summer isn’t the time when...

Introducing Managed PhishLine
How confident are you that your SMB customers and their employees know how to recognize a phishing attack? Most likely the answer is not very. According to Barracuda’s 2018 Email Security Trends Report, 84 percent of IT security professionals said...

Increasing cloud attacks spark need for improved cloud security
It’s hard enough running an MSP these days with all the malware, ransomware, and cryptocurrency miners one has to protect against, but there’s another front in the cyberwar, one that once seemed relatively safe: the cloud. Consider that attacks on...

Ask an MSP Expert: Why does my MSP need a Cyber Liability Insurance policy?
Q: My MSP business is growing, and I’m concerned about staying properly insured. I carry the required insurance on our service vans, and I have a general liability policy that a long-time family friend who is also an insurance salesman...

How MSPs can help combat account takeover attacks
Life on the road often requires WiFi-friendly stops at diners and coffee shops. I was on the road recently and ducked into a diner to have some free WiFi with my fries. I was pleased to see the WiFi was...

Increased demand for cybersecurity training is a gap MSPs should fill
Just about everybody agrees end-user training is the best defense against spear phishing and other types of cybersecurity attacks that rely on social engineering. The trouble is finding someone to provide that training at a time when cybersecurity professionals are...

Artificial intelligence: It’s not just for the bad guys
With warnings coming fast and furious from tech luminaries as diverse as Bill Gates, Elon Musk, and the late Stephen Hawking, to name a few, most of us are conditioned to think of the potential dangers of artificial intelligence in...

GDPR to Force Long Overdue Data Management Conversation
One of the more intriguing aspects of the General Data Protection Rule (GDPR) implemented by the European Union is that organizations are required to appoint a chief data protection officer. That person doesn’t necessarily need to have that formal title....