Category: Tech Insight
New rules for MSP survival
Our nation’s healthcare providers, government agencies, school districts, businesses and IT teams have been tested beyond measure since the COVID-19 virus disrupted daily life, and we all know that the test isn’t over yet. In the coming weeks and months,...
Faster digital business transformation bodes well for MSPs
A survey of 200 senior IT executives working at organizations with more than 2,500 employees conducted by IDG Research on behalf of Insight Enterprises, a provider of IT services, suggests there is a high correlation between organizations that have launched...
Robotic process automation for legacy environments
MSPs often deal with customers who are using older technology, sometimes years or decades old. In small and medium businesses if it’s not broken you probably aren’t going to invest resources by modernizing the toolset. But one thing you can...
Tech Time Warp: Lessons learned from the Sadmind worm
On May 8, 2001, the CERT Division at Carnegie Mellon University issued an alert: A new worm was on the loose. The “sadmind/IIS worm” exploited well-known vulnerabilities in the Sun Microsystems’ Solaris operating system as well as Microsoft’s Internet Information...
Reliance on IT outsourcing to double in next 18 months
A global survey of 1,250 business and IT leaders published by NTT finds the number of organizations that plan to outsource some aspect of IT environments in the next 18 months will double. According to the survey, 23 percent of...
A strategic plan for going cloud
When moving IT infrastructure to the cloud, it’s essential to have a strategic plan to guide you. Here are a few things you should consider.
Post COVID-19, what’s next for your MSP?
It’s been a challenging time for IT solution providers and Managed Service Providers (MSPs). The COVID-19 pandemic saw an unprecedented upswing in support requests to MSP Helpdesks, as the world suddenly moved to a Work from Home (WFH) set up....
Ask an MSP Expert: How email continuity can save an SMB customer
Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...
Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”
As you celebrate the moms in your life this weekend, raise a glass to Grace Murray Hopper, also known as the “Mother of Computing,” the “Mother of COBOL” or simply “Amazing Grace.” And amazing she was. This technology trailblazer advocated...
Flexera cloud report finds adoption is exploding
This week, Flexera released its annual state of the cloud report. One of the key take-aways is that things had been shifting quickly, even before the pandemic forced many companies to adopt the cloud much faster than they might have...
