Category: Tech Insight
Ask an MSP Expert: How can I convince clients to add VPNs for a remote workforce?
Q: We are now supporting more clients with remote workers than we ever have before. We see using VPNs as a very useful tool for helping to securing their workforces, but some clients are reluctant to use them. What can...
Tech Time Warp: Looking back at the world of phone phreaks
The disturbing phenomenon of Zoom-bombing has made attempts to conduct normal business (such as a city council meeting) difficult during the COVID-19 pandemic. Zoom’s simplicity makes it widely accessible yet open to security flaws. It’s interesting to note the videoconferencing...
Managing your networks and IT infrastructure during COVID-19
These are unprecedented times. McKinsey & Company may have said it best when referring to the upending of our economy and our lives due to the pervasion of the coronavirus: “It’s rare that a business is prepared for a pandemic...
Tech Time Warp: Dan Farmer and Wietse Venema unleash SATAN on the world
Amid the health, economic, and technology concerns related to the COVID-19 pandemic, it’s nice to take a break and look back at a simpler time. This week, we take a look back to when a Purdue University student named Dan...
Machine learning, deep learning, and artificial intelligence
MSP platforms by nature, are ‘chatty.’ Data is being created, not only by the customers using the platform, but by the platform itself. Every device creates data, and it is generally held in some form of syslog data log. Some...
Tech Time Warp: A look back at the first VPN
As more white collar employees are instructed to work from home to contain the spread of COVID-19, there has been an abrupt uptick in VPN usage. It’s estimated VPN use has increased almost 66 percent since March 11, 2020, in...
Tech Time Warp: The evolution of videoconferencing
Remember a couple of weeks ago, before you knew the term “social distancing,” when you dreaded your next conference call? Fast forward a few days, and your next Zoom/GoToMeeting/WebEx is your lifeline to the outside world during the COVID-19 pandemic.
Helping your clients work from home
These are trying times for everyone. As more companies seek social distancing to protect their employees from COVID-19, they may be looking to their MSPs for guidance on working from home. Chances are, many of you monitor and manage your...
Tech Time Warp: Twitter takes flight at SXSW 2007
Twitter CEO Jack Dorsey made headlines this year as one of the first big names to pull out of the now-canceled SXSW 2020 — due to the spread of Coronavirus. With the hallways of the Austin Convention Center empty this...
Coronavirus will drive organizations toward MSPs for remote computing expertise
The global spread of the COVID-19 coronavirus is driving more employees to work from home. Meanwhile, many organizations are starting to discover just how unprepared they are to enable every employee to work outside the office. It’s one thing to...
