Category: Tech Insight
Empowering clients with HIPAA-compliant WFH policies
For MSPs supporting the myriad businesses under HIPAA’s purview, the pandemic forcibly accelerated work-from-home policies that were, for many, already on the roadmap. Any forward-looking organization had anticipated future expansion of remote work practices. But the pandemic meant implementing such...
World Backup Day should focus on the recovery experience
The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...
Ask an MSP Expert: How can I successfully migrate my RMM tool?
Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...
Q&A: How to drive efficiency with Barracuda RMM
You may have seen that last week, Barracuda unveiled a new name for its security-centric RMM platform. Formerly known as Barracuda Managed Workplace, it will be called Barracuda RMM moving forward. This change is an exciting step as we continue...
Tech Time Warp: John Vincent Atanasoff named inventor of the digital computer
The story of the Atanaoff-Berry Computer, or the ABC, has plenty of interesting twists—not the least of which is a March 19, 1972, court ruling pronouncing co-inventor John Vincent Atanasoff the rightful inventor of the electronic digital computer. Previously that...
MSPs should bet on all platforms to win
There’s been an ongoing debate about the relative strategic importance of public clouds versus on-premises IT environments for several years. The general consensus today is that the deployment of on-premises servers will continue to decline as more workloads shift to...
Pioneers in Tech: Frances Allen, first female Turing Award winner
Legendary IBM computer scientist Frances Allen, who passed away on her 88th birthday in August 2020, is an exemplary technology pioneer to recognize during Women’s History Month. Allen grew up on a dairy farm and attended a one-room school in...
Reliance on open source software expands opportunities for MSPs
One of the most attractive things about open source software is that it’s free. Many IT professionals routinely download it simply because they don’t have to get approval from anybody. And quite a few IT organizations have even gone so...
Tech Time Warp: Torpig malware collects stolen financial data
Once upon a time, you could avoid malware by staying away from “seedy” websites. But the Torpig botnet—aka Sinowal, aka Mebroot—proved that even reputable business websites could be compromised and refer traffic to malicious download sites. First spotted in late...
Four emerging MSP trends for 2021
The year 2020 completely changed the way we work, forcing us to look at and evaluate the efficiency of our processes and identify new MSP trends. Remote work, video conferencing and collaboration tools have transformed the way teams work together,...
