Category: Tech Insight
Hybrid cloud computing opportunity starts to manifest for MSPs
Most IT organizations want to embrace hybrid cloud computing, but most are far away from achieving that goal. In fact, a survey of 2,650 IT professionals conducted by the research firm Vanson Bourne, on behalf of Nutanix, suggests a large...
Ask an MSP Expert: Is live chat right for your MSP?
Q: Our customers always applaud us for our quick, timely responses. Lately, we have been contemplating live chat to further accelerate our responses. After hearing various opinions from other MSPs, we are undecided on whether this is the best move...
Tech Time Warp: Alice and Bob, a couple with secrets
In general, a successful relationship is built on open communication, but in the case of famous technology couple Alice and Bob, secrets are a must.
As cloud spending increases, relationships become complicated
A forecast published this week by Gartner suggests that the spending on various cloud services will continue to accelerate through 2020. However, the Gartner report also predicts that 60 percent of organizations will be employing managed services provided by cloud...
Optimizing cloud experiences could be the next big opportunity
Most organizations at this point have migrated some portion of their IT environment to a cloud computing environment. However, a report published today by Unisys shows that not all those organizations know what to do once that migration is completed....
It can pay to watch cloud pricing plan changes
As the party responsible for managing your client’s IT infrastructure, it’s up to you as the MSP to keep up with what’s going on in the field. As your clients move deeper into the cloud, you want to make sure...
Tech Time Warp: Mozilla Foundation releases Firefox 1.0
In 2004, you might have assumed Microsoft had won the browser wars for good. At the start of the year, 85 percent of web users relied on Internet Explorer.
Cloud storage tools have always been a boon to SMBs
If you’re old enough, chances are you remember a time in this century when moving files around was a challenge. If you had a file on your hard drive or shared drive at work and needed to carry it with...
Digital business transformation initiatives need MSPs with data management expertise
A survey of 450 digital transformation leaders conducted by the market research firm Vanson Bourne, on behalf of Couchbase, a provider of a document database, finds that organizations will spend an average on $30 million on these types of project...
Helping clients take advantage of open source with commercial options
The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source...
